24/7 Security System Maintenance and Repair Services

The contract entails ongoing 24/7 technical support, troubleshooting, emergency repairs, and system updates for Avigilon security systems deployed across all sites operated by the California Employment Development Department. Services must be available at all times to ensure uninterrupted operation of security infrastructure, with prompt response to critical outages and malfunctions. System updates are required to maintain compatibility, enhance functionality, and enforce cybersecurity standards throughout the network. This is a subcontract awarded under NAICS code 811212, with a solicitation posted on May 11, 2026, and bids due by May 27, 2026. The work is to be performed statewide in California, though specific locations are not detailed. There is no set-aside classification specified, and the contract is open to eligible subcontractors who can demonstrate the capability to deliver round-the-clock support for Avigilon systems. All service levels must align with the department’s operational requirements for security and reliability.