Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, September 30 at 2:00 PM EDT

Register Free →

Search

Top

Back to Contracts

24/7 System Monitoring & Capacity Management

Active

State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

This subcontract, titled 24/7 System Monitoring and Capacity Management, focuses on providing continuous monitoring and capacity assessments for high-volume systems processing more than one billion annual transactions. Supporting prime contractors on Illinois State Toll Highway Authority projects, the service ensures financial integrity and stability through constant maintenance of host systems and precise sizing assessments. The scope of work includes 24/7/365 support and the delivery of critical documentation such as system uptime reports, capacity assessments, and incident logs. Based in Downers Grove, Illinois, the contract falls under NAICS code 541513 and is managed through the Business Systems agency.

General Info

24/7 system monitoring and capacity management for Illinois State Toll Highway Authority projects.

Agency

Illinois → Business SystemsView Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

Downers grove, IL, 60515, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-557THA-BUSSY-B-49685.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

26-557THA-BUSSY-B-49685 | SS-TRMMP-Toll Revenue Management and Maintenance Program Systems

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedOct 27

subcontract

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyIllinois → Business Systems

ContactsNo contacts available

OfficeN/A

Organization / Agency

Illinois → Business Systems

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Provides continuous monitoring and capacity assessment for high-volume systems processing over one billion transactions annually for prime contractors on Illinois State Toll Highway Authority projects. Performs 24/7/365 support and maintenance of Host Systems and assesses sizing to ensure financial integrity and stability. Delivers system uptime reports, capacity assessments, and incident logs.

Similar Contracts

Same NAICS industry code

LIPTM00464, DC2HS, FY25 CITRIX RENEWAL (Managed Services), SEWP (C)The Naval Information Warfare Systems agency, specifically Niwc Atlantic, has issued a forecast for a software license renewal under contract LIPTM00464 for DC2HS FY25 Citrix Managed Services. This procurement is being conducted via the SEWP C vehicle and falls under NAICS code 541513. The place of performance for these services is located in Charleston. The primary point of contact for this action is Contracting Officer Lisa R. Matthews, with Pamela Shafer serving as the secondary point of contact. The forecast was posted on September 20, 2026, as part of the organization's long range acquisition planning.

POSTED

about 13 hours ago

DEADLINE

Application Platform ServicesThe Application Platform Services subcontract is issued for the Teacher Retirement System of Texas to provide specialized technical support and optimization for application platforms and cloud services. The scope of work focuses on implementing cloud architecture, establishing data-driven decision-making infrastructure, and performing comprehensive platform engineering and systems optimization to deliver highly configured cloud environments. This opportunity falls under NAICS code 541513 and was posted on September 18, 2026, with a response deadline of October 21, 2026. The contract is designed for prime contractors supporting TRS projects to ensure the delivery of optimized application platforms and efficient cloud service configurations.

Teacher Retirement System of Texas

POSTED

DEADLINE

in about 1 month

Arise Care System Hosting and Technical MaintenanceThe Arise Care System Hosting and Technical Maintenance subcontract provides critical technical support and cloud hosting infrastructure for the Alabama Department of Human Resources Child Care Services. The selected provider is responsible for monitoring and resolving software issues, implementing system enhancements, and maintaining the proprietary Arise Care Management System to ensure a fully operational environment with documented uptime. This opportunity falls under NAICS code 541513 and requires the contractor to be enrolled in E-Verify. Interested parties must submit their responses by September 24, 2026, to support the agency's goal of delivering a stable and efficient management system for workforce development and child care services.

Child Care Services & Workforce Development

POSTED

DEADLINE

IT Managed Services (Ongoing Operations)The Township of Wellington North is seeking a subcontractor for IT Managed Services to provide ongoing operating maintenance for the ERP environment used by prime contractors on municipal projects. The scope of work includes system administration, software updates, technical support, and hosting management utilizing cloud infrastructure and help desk ticketing systems. The selected provider must adhere to ITIL or similar service management standards to ensure SLA-based system availability and support. This subcontract opportunity is categorized under NAICS code 541513, with a response deadline of November 13, 2026.

Township of Wellington North

POSTED

DEADLINE

in about 2 months

Ongoing Technical Support & MaintenanceThis subcontract for the Massachusetts Trial Court OCM provides ongoing technical support, maintenance, and software updates for a PPM platform used by prime contractors. The scope of work includes monitoring system uptime, applying necessary patches, providing help desk support, and managing disaster recovery through specific RTO and RPO standards. All services must adhere to a documented Service Level Agreement to ensure consistent system availability and the timely resolution of technical support tickets. The opportunity is categorized under NAICS code 541513 and is based in Boston, Massachusetts. Interested parties must respond by October 9, 2026, following the posting date of September 18, 2026.

1107TRC01 - Trial Court - OCM

POSTED

DEADLINE

Managed IT & Cyber SecurityThis subcontract for Big Life Schools focuses on the comprehensive management of IT infrastructure across various schools and nurseries. The scope of work includes network management, server maintenance, connectivity, web filtering, cyber security, and device management, as well as providing dedicated helpdesk support and backup services. The provider is responsible for maintaining a secure network environment and delivering regular uptime reports and ticket resolution metrics. A critical requirement of the contract is strict adherence to established cyber security standards, specifically Cyber Essentials. Interested parties must submit their responses by October 7, 2026, to be considered for this operational support role.

Big Life Schools

POSTED

DEADLINE

24/7 Technical Support ServicesThe 24/7 Technical Support Services subcontract, managed by the South Carolina Information Systems agency, provides ongoing technical maintenance and troubleshooting for tax systems supporting prime contractors on Greenville County projects. The service requires 24/7 availability with a strict one-hour response time for technical issues, utilizing remote monitoring tools and help desk ticketing systems. All operations must adhere to ITIL or similar service management standards to ensure consistent quality and reliability. The contractor is responsible for delivering resolved technical tickets and detailed SLA compliance reports to verify performance standards. This opportunity, categorized under NAICS code 541513, was posted on September 18, 2026, with a response deadline of October 16, 2026.

INFORMATION SYSTEMS

POSTED

DEADLINE

IT Help Desk & User TrainingThis subcontract opportunity with the Department of Health and Human Services, specifically the Division Of Acquisitions Policy Hq, focuses on providing end-user support and training for UFMS and associated financial systems. The selected provider will be responsible for resolving help desk tickets, developing comprehensive training materials, and conducting user training sessions for prime contractors on Indian Health Service projects. Performance of these services will take place in Rockville, Maryland, under NAICS code 541513. A critical requirement for this engagement is that personnel must possess a Public Trust Level 5 clearance. The primary deliverables include the successful resolution of user tickets and the delivery of trained personnel. Interested parties must respond by September 25, 2026, following the posting date of September 18, 2026.

Division Of Acquisitions Policy Hq

POSTED

DEADLINE

Webmaster and SharePoint Administration ServicesThis subcontract for Webmaster and SharePoint Administration Services supports prime contractors on Commander Naval Surface Forces Pacific projects. The role involves performing web administration and help desk functions, including managing public website updates, SharePoint portals, and user access rights. Key responsibilities include optimizing content for searchability, organizing chronological archives, and ensuring compliance with SECNAVINST 5720.47B. The project requires proficiency in Microsoft SharePoint, SharePoint Designer, InfoPath, and Visio to deliver maintained web portals and detailed help desk logs. This opportunity is associated with the Navsup Flt Logistics Ctr San Diego under the Department of Defense, with the place of performance located in San Diego. The response deadline for this effort is September 25, 2026.

Navsup Flt Logistics Ctr San Diego

POSTED

DEADLINE

Deployment & Field Installation ServicesThis subcontract for Deployment and Field Installation Services supports prime contractors on Indian Health Service PATH EHR projects. The scope of work involves the physical deployment and configuration of devices, including unboxing, installing, and connecting hardware to the network using specific imaging software and deployment tools to ensure all end-user devices are fully functional at designated sites. The opportunity is managed by the Department of Health and Human Services under the Division of Acquisitions Policy Hq and is categorized under NAICS code 541513. This is an Indian Economic Enterprise set-aside with a response deadline of September 28, 2026.

Division Of Acquisitions Policy Hq

POSTED

DEADLINE

Contracts Database (KDB) Management and MaintenanceThis subcontract opportunity with the Department of Defense, specifically for the AFDW PK agency, focuses on the management and maintenance of the Knowledge Database for prime contractors on Air Force Cost Analysis Agency projects. The selected provider will be responsible for data entry, record correction, and feature updates utilizing KDB Tools, DTM Hub, and the DAF e-Library. Key deliverables include an updated KDB database, revised user guides, and the delivery of both virtual and in-person training courses within the National Capital Region. The contract is designated as a total Small Business Set Aside under NAICS code 541513. Personnel must have CAC access to perform the required duties. Interested parties must submit their responses by October 19, 2026, at 5:00 PM.

POSTED

DEADLINE

MVS/QuickRef Maintenance and Technical SupportThe MVS/QuickRef Maintenance and Technical Support subcontract is issued by the Department of Agriculture's Ocp-Pod-Acq-Mgmt-Branch-Ftc for the Digital Infrastructure Services Center mainframe projects. The primary objective is to provide ongoing maintenance and technical support for the MVS/QuickRef online tool, ensuring that prime contractors have consistent access to critical programming information and message descriptions. This support specifically targets users of ISPF and CA-ROSCOE operating under the z/OS system to maintain high tool availability. This opportunity is designated as a total Small Business Set Aside under NAICS code 541513. The performance of the contract is located in Kansas City, and the response deadline for the solicitation is September 23, 2026.

Ocp-Pod-Acq-Mgmt-Branch-Ftc USDA

POSTED

DEADLINE

More opportunities from Illinois → Business Systems

Same awarding agency

Out-of-State Data Retrieval & Background Investigation ServicesThis subcontract for Out-of-State Data Retrieval and Background Investigation Services supports prime contractors on Illinois Toll Highway Authority projects. The selected provider will be responsible for retrieving records and information from jurisdictions outside of Illinois by accessing external state and local databases, court records, and administrative data through SLED and law enforcement networks. Due to the sensitive nature of the work, the contractor must maintain CJIS compliance and possess high-level security clearances to access restricted criminal justice information. The primary deliverable consists of verified records and detailed data reports, with the place of performance located in Downers Grove, Illinois.

POSTED

DEADLINE

Specialized Financial & Operational ReportingThis subcontract, titled Specialized Financial and Operational Reporting, focuses on the development of customized operational and year-end financial reports for toll revenue and violation management. The services are designed to support prime contractors working on Illinois State Toll Highway Authority projects, specifically involving the implementation of configuration changes for financial auditing and the creation of business intelligence dashboards. The project is categorized under NAICS code 541511 and is managed by Business Systems within the state of Illinois. Performance of the contract is centered in Downers Grove, Illinois, with a primary objective of delivering comprehensive financial reporting and operational dashboards to ensure accurate revenue tracking and auditing compliance.

Custom Computer Programming Services

POSTED

DEADLINE

Interoperability Testing & Integration SupportThis subcontract for Interoperability Testing and Integration Support focuses on maintaining tolling compliance for prime contractors on Illinois State Toll Highway Authority projects. The scope of work involves executing lane integration to ensure the system can read non-I-PASS transponders and updating transaction filters for new lanes and partners using both I-PASS and non-I-PASS protocols. The project is based in Downers Grove, Illinois, and falls under NAICS code 541512. The primary deliverables include validated system updates and detailed integration reports to ensure seamless interoperability across the tolling network.

Computer Systems Design Services

POSTED

DEADLINE

Legacy System Sunsetting & Data Migration ServicesThis subcontract for Legacy System Sunsetting and Data Migration Services involves the decommissioning of legacy Traffic Violation Processing and Customer Service Center Systems for the Illinois State Toll Highway Authority. The primary objective is to migrate critical data into a new Tolling Back-Office System while maintaining strict data integrity, specifically within financial and revenue environments. The project is based in Downers Grove, Illinois, and falls under NAICS code 541511. The successful provider will be responsible for delivering fully migrated data sets and ensuring the complete decommissioning of the legacy environments.

Custom Computer Programming Services

POSTED

DEADLINE

IT Security & Compliance AuditingThis subcontract for IT Security and Compliance Auditing supports prime contractors on Illinois State Toll Highway Authority projects. The primary objective is to maintain system and data integrity through continuous monitoring of the IT security environment and the execution of security assessments. The scope of work includes updating systems to align with technical, financial, and regulatory security requirements, as well as the delivery of security patches and compliance reports. The project is based in Downers Grove, Illinois, and falls under NAICS code 541519. It is managed by Business Systems within the state of Illinois. The contract focuses on ensuring that all IT infrastructure meets rigorous security standards to protect critical state highway authority data.

Other Computer Related Services

POSTED

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS