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24/7 TEC Monitoring and Emergency Response

Active
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Documents

This scope was carved out of NCCT43889.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

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Technology Enabled Care

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Organization & Contact Information

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AgencyNorfolk County Council
ContactsNo contacts available
OfficeN/A
Organization / AgencyNorfolk County Council
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs continuous monitoring of TEC device alerts for prime contractors on Norfolk County Council care projects. Operates a monitoring center to triage alerts from sensors and pendants and dispatch emergency services or caregivers using alarm receiving equipment and call center software. Requires BS 8484 certification and Care Act 2014 compliance. Delivers 24/7 monitoring and response logs.

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