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This Government Contract opportunity from Virginia was posted on March 26, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7 Technical Support & Help Desk Services

Closed
State & Local

Contract Overview

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The Valley Community Services Board in Virginia is seeking a subcontractor for 24/7 Technical Support and Help Desk Services under NAICS code 541511. The primary objective of this contract is to ensure the continuous operational stability of the HRMS system through dedicated technical assistance. The selected provider must offer a toll-free support line available around the clock with a guaranteed response time of one hour. Additionally, the contractor is required to provide on-site support during standard business hours to resolve system issues that cannot be handled remotely.

General Info

Documents

This scope was carved out of L219VALLEYCOMSB:61146.

The full solicitation package (19 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP #2024-02: Human Resource Management Software

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyVirginia → Valley Community Services Board
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 24/7 toll-free technical support with one-hour response time and on-site support during business hours for HRMS system issues.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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Miguel
Hillary
Keith Deutsch
Christine

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