This Government Contract opportunity from Department Of State was posted on July 16, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
24/7 Technical Support and Remote Monitoring
Contract Overview
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AI Contract Overview
The contract provides for continuous remote network monitoring, rapid incident response, and technical support with a guaranteed maximum response time of 15 minutes, ensuring near-real-time mitigation of operational disruptions. Services are delivered around the clock and include lifecycle management for equipment, with prompt replacement of failed or aging hardware to maintain system integrity and minimize downtime. The work is performed remotely but is scoped to support operations in Jakarta, Indonesia, where the place of performance is designated with a postal code of 10110. The contract is classified as a subcontract under NAICS code 541512, which corresponds to computer systems design and related services. It was posted on July 16, 2026, with a firm response deadline of August 3, 2026, and is procured by the U.S. Embassy Jakarta under the Department of State, indicating its role in sustaining critical diplomatic infrastructure.
General Info
Agency
NAICS
Place of Performance
JAkarta, ID-JK, 10110, IDNSet-Aside
Documents
This scope was carved out of PR16083768.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
1-Year 250 Mbps Dedicated Internet for USMILGP
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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