This Government Contract opportunity from South Carolina was posted on September 18, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24/7 Technical Support Services

Closed

State & Local

Submission Closed10/16/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541513

New

Managed Information Technology Services

Solicitation # managed-information-technology-services

The Housing Authority of the City of Los Angeles is soliciting proposals for Managed Information Technology Services. This opportunity is designated as an SBA set-aside, making it available to various small business categories, including Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone Small Businesses. The primary NAICS code for this requirement is 541513, with additional applicable codes including 541519, 541512, 519190, and 541690. The solicitation was posted on November 4, 2026, and requires a response by the deadline of November 16, 2026. Interested parties should direct inquiries to the primary point of contact, Swan Lam. Further details regarding the submission process can be accessed through the provided SBA opportunity link.

Housing Authority of the City of Los Angeles

POSTED

DEADLINE

PKI Managed Services Provider (MSP)The PKI Managed Services Provider subcontract supports the California Employment Development Department by maintaining the production hosted environment for prime contractors. The primary objective is to ensure high availability and the continuous operation of the Command and EJBCA PKIaaS environment within the U.S. region. To maintain system reliability, the provider must guarantee 99.99% uptime coverage and deliver Premium Support services in strict adherence to ITIL service management standards. Administrative requirements include the delivery of monthly uptime reports and detailed documentation of resolved support tickets. This opportunity falls under NAICS code 541513 and is associated with the state of California. Interested parties should note the response deadline of November 18, 2026.

California Employment Development Department

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DEADLINE

High Performance Computing (HPC) & DevSecOpsThis subcontract focuses on providing high performance computing, network, storage, and cloud solutions to support prime contractors on AFTAC nuclear treaty monitoring projects. The scope of work involves the implementation of IaaS, PaaS, and SaaS models, alongside the development of Agile CI/CD pipelines and the integration of machine learning and artificial intelligence solutions. Key deliverables include fully configured HPC environments and robust cloud infrastructure designed to meet specific mission requirements. Managed under NAICS code 541513 for the Department of Defense, the performance of this contract takes place at Patrick AFB. Due to the sensitive nature of the work, strict adherence to security standards is mandatory, specifically requiring compliance with NIST SP 800-171 and CMMC regulations.

FA7022 Amic Det 2 Ol Patrick Pka

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TRD-X System Support ServicesThe TRD-X System Support Services subcontract focuses on providing continuous technical support and system maintenance for prime contractors operating on Florida Department of Transportation District 2 projects. The scope of work involves monitoring systems, troubleshooting API feeds, and utilizing the TRD-X Cloud Infrastructure to maintain high levels of platform availability and overall performance. Key deliverables for this engagement include ensuring consistent system uptime, the timely resolution of technical support tickets, and the submission of detailed maintenance reports. This opportunity is categorized under NAICS code 541513 and is associated with the Florida Department of Transportation.

Florida Department of Transportation

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DEADLINE

Cisco Enterprise Software Maintenance and 24/7 SupportThis subcontract opportunity for the Los Angeles Unified School District involves providing comprehensive software maintenance and 24/7 technical support for prime contractors managing network projects. The scope of work includes provisioning software maintenance licenses, delivering critical bug fixes, and applying security vulnerability patches specifically for Cisco ISR 4451-X and C8300 series hardware. Eligible candidates must hold Cisco Certified Partner status and demonstrate a strong familiarity with Federal E-Rate regulations. The contract requires the delivery of active maintenance agreements and established technical support channels. Interested parties must respond by December 3, 2026, for performance within the Los Angeles-Long Beach-Santa Ana area.

Los Angeles Unified School District

POSTED

DEADLINE

Helpdesk and Asset Management Support FY27-APHSTCSD2-HelpDeskSupportSvcAssetMgmtBase

Animal and Plant Health Inspection Service

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EUC Deployment & Lifecycle Support ServicesThe EUC Deployment and Lifecycle Support Services subcontract involves the deployment, in-life support, and maintenance of End User Computing hardware for prime contractors working on Yorkshire Water projects. The scope of work includes managing UK-wide fulfillment to various offices, home workers, and remote locations, supported by secure warehousing, strict inventory control, and comprehensive asset tracking. To qualify for this engagement, providers must hold ISO 45001 and ISO 9001 certifications. Key deliverables for the contract include the successful installation of hardware and the provision of detailed maintenance logs. The project is categorized under NAICS code 541513 and is managed for Yorkshire Water Services Limited.

Yorkshire Water Services Limited

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DEADLINE

Post Office Systems & Hardware SetupThe Post Office Systems and Hardware Setup subcontract involves the installation and configuration of essential hardware and networking infrastructure for prime contractors working on Post Office Limited retail projects. The scope of work includes the deployment of computer terminals, scanners, and thermal printers, alongside the establishment of secure network connectivity to Post Office Ltd systems using proprietary software and secure internet gateways. The successful provider must ensure all installations comply with strict IT security and connectivity standards to deliver a fully operational networked service point. This opportunity is categorized under NAICS code 541513, with a response deadline set for November 17, 2026.

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Portal Sustainment and Help Desk ServicesThe Portal Sustainment and Help Desk Services subcontract provides essential technical support and maintenance for prime contractors working on U.S. Naval Academy projects. The scope of work includes help desk monitoring for portal users and continuous system sustainment within the Neptune Cloud Services environment. A primary objective of the engagement is the execution of a comprehensive knowledge transfer to the USNA, which must be completed by the end of fiscal year 2031. Managed under the Department of Defense via the Navsup Flt Logistics Ctr Norfolk, the performance of this contract takes place in Annapolis, Maryland. Personnel assigned to this project must hold U.S. Citizenship and possess a Favorable Tier 3 investigation. Key deliverables for the contractor include the regular submission of help desk support logs and the delivery of final knowledge transfer documentation.

Navsup Flt Logistics Ctr Norfolk

POSTED

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24/7 Technical Support for Cardiology ProceduresThis subcontract provides 24/7 real-time technical assistance and remote troubleshooting for clinical staff during active patient procedures at the Naval Medical Center Portsmouth. Supporting prime contractors on Defense Health Agency projects, the service focuses on maintaining LabSystem Pro, MicroPace, and Angiojet systems through a dedicated Technician Service Center. A critical performance requirement is a four-hour telephone response time to resolve equipment issues and minimize clinical downtime. The operation falls under NAICS code 541513 and mandates strict adherence to HIPAA compliance to ensure the privacy of patient data. The contract is centered in Portsmouth, Virginia, and is designed to provide essential technical stability for cardiology procedures within the Department of Defense healthcare infrastructure.

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DEADLINE

Managed Services & Content MaintenanceThe Managed Services and Content Maintenance subcontract provides ongoing support, maintenance, and content updates for prime contractors operating on Network Rail Infrastructure Limited projects. The scope of work focuses on service management and the execution of content updates via content management systems throughout the entire contract lifecycle. Key deliverables include the provision of updated virtual tour content and the submission of regular maintenance reports. All services must be performed in strict adherence to defined Service Level Agreements to ensure consistent support and operational efficiency.

Network Rail Infrastructure Limited

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Systems Administrator (Infrastructure & DR)This subcontract opportunity for a Systems Administrator focusing on Infrastructure and Disaster Recovery supports prime contractors on Hawaii Department of Transportation projects. The selected provider will be responsible for managing the operating system and ensuring business continuity through the development and maintenance of a Disaster Recovery Plan. Key technical duties include executing system backups, managing client and server crash recovery, and performing essential system diagnostics to maintain a stable OS environment. To qualify for this role, the contractor must hold an ISO 9000 certification. Required deliverables include an updated Disaster Recovery Plan, detailed backup logs, and the ongoing maintenance of the operating system. Interested parties should note the response deadline of November 24, 2026, for this engagement categorized under NAICS code 541513.

Department of Transportation

POSTED

2 days ago

DEADLINE

in 19 days

AI Contract Overview

The 24/7 Technical Support Services subcontract, managed by the South Carolina Information Systems agency, provides ongoing technical maintenance and troubleshooting for tax systems supporting prime contractors on Greenville County projects. The service requires 24/7 availability with a strict one-hour response time for technical issues, utilizing remote monitoring tools and help desk ticketing systems. All operations must adhere to ITIL or similar service management standards to ensure consistent quality and reliability. The contractor is responsible for delivering resolved technical tickets and detailed SLA compliance reports to verify performance standards. This opportunity, categorized under NAICS code 541513, was posted on September 18, 2026, with a response deadline of October 16, 2026.

General Info

24/7 technical support for Greenville County tax systems with one-hour response time.

Agency

South Carolina → INFORMATION SYSTEMS

NAICS

541513 - Computer Facilities Management Services

Place of Performance

SC, USA

Set-Aside

NONE

Documents

This scope was carved out of 27002.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Tax Software

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedSep 18

subcontract

Response DeadlineOct 16

Deadline has passed

Submission Closed

10/16/2026, 07:00:00 PM UTC

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Organization & Contact Information

AgencySouth Carolina → INFORMATION SYSTEMS

ContactsNo contacts available

OfficeN/A

Organization / AgencySouth Carolina → INFORMATION SYSTEMS

Office AddressN/A

ContactsNo contact information available

Full Description

Provides ongoing technical maintenance and troubleshooting for tax systems for prime contractors on Greenville County projects. Maintains a 1-hour response time for technical issues with 24/7 availability. Utilizes help desk ticketing systems and remote monitoring tools. Adheres to ITIL or similar service management standards. Delivers support SLA compliance reports and resolved technical tickets.