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This Government Contract opportunity from National Aeronautics And Space Administration was posted on May 4, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7 Technical Support Services

Closed
Federal

Contract Overview

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A subcontract is being solicited to provide continuous 24/7 technical support for the Total Materia platform specifically for NASA personnel, addressing issues related to user access, database errors, and overall system functionality. The support must be available around the clock to ensure uninterrupted service and rapid resolution of technical problems impacting NASA’s operations. This contract falls under NAICS code 541511, classifying it as computer systems design and related services, and is issued by the NASA Shared Services Center under the National Aeronautics and Space Administration. The opportunity was posted on May 4, 2026, with a strict response deadline of May 6, 2026 at 5:00 PM, requiring interested parties to submit their proposals before then. The place of performance and detailed contact information are not specified, indicating that the work may be performed remotely or at an undisclosed location, but the service must fully support NASA’s global and mission-critical needs.

General Info

24/7 technical support for NASA on Total Materia platform with rapid issue resolution by May 6, 2026 deadline.

NAICS

541511 - Custom Computer Programming Services

Place of Performance

MS

Set-Aside

NONE

Documents

This scope was carved out of 80NSSC26932019Q.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

FY26 Total Materia Renewal

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyNational Aeronautics And Space Administration → NASA Shared Services Center
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide round-the-clock technical support for the Total Materia platform, including troubleshooting user access, database errors, and system functionality for NASA personnel.

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