This Government Contract opportunity from Department Of Health And Human Services was posted on April 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24-Hour Technical Support and Troubleshooting Services

Closed

Federal

Submission Closed05/08/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Command Center IT Systems Installation

Port of Houston Authority

POSTED

1 day ago

DEADLINE

in 11 days

AI Contract Overview

The contract provides 24/7 remote telephone troubleshooting support for equipment issues that arise between scheduled annual maintenance visits, ensuring continuous operational readiness without the need for immediate physical intervention. Support is available at any time to diagnose and resolve technical problems remotely, with clear escalation protocols in place to dispatch on-site service personnel when remote resolution is insufficient or impractical. This service is designed to minimize downtime and maintain the functionality of critical equipment through timely and expert assistance. The contract is titled 24-Hour Technical Support and Troubleshooting Services, classified under NAICS code 541512 as a subcontract, and is issued by the National Institutes of Health via the Department of Health and Human Services. It is performance-based with a place of performance located in Rockville, Maryland, ZIP code 20850. The solicitation was posted on April 28, 2026, with proposals due by May 8, 2026, at 3:00 p.m. The contract does not specify a set-aside type or organization type, and no point of contact information is provided in the available data.

General Info

24-hour remote troubleshooting and on-site support to minimize equipment downtime in Rockville.

Agency

Department Of Health And Human Services → National Institutes Of Health OlaoView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Rockville, MD, 20850, USA

Set-Aside

NONE

Documents

This scope was carved out of 75N98026Q00273.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

NOI-Service/Maintenance Agreement renewal for the Discover 2.0 & Liberty Blue HT12/Razor microwave-assisted chemical synthesis systems made my CEM Corporation

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedApr 28

subcontract

Response DeadlineMay 8

Deadline has passed

Submission Closed

05/08/2026, 03:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Health And Human Services → National Institutes Of Health Olao

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → National Institutes Of Health Olao

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Remote telephone troubleshooting support available 24/7 for equipment issues between annual maintenance visits, with escalation to on-site service as needed.