This Government Contract opportunity from Government of Canada was posted on June 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24x7 Technical Support for Samsung Android Devices

Closed

International

Submission Closed06/29/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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AI Contract Overview

The contract requires providing continuous, around-the-clock phone-based technical support specifically for Samsung Android smartphones used by Shared Services Canada personnel. Services include troubleshooting device issues, assisting with configuration, facilitating software updates, and offering user guidance to ensure optimal device functionality and user experience. This support is critical to maintaining smooth and efficient communication for government staff relying on these devices. Issued by Shared Services Canada under the NAICS code 541512, this subcontract was posted on June 8, 2026, with responses due by June 29, 2026. The place of performance is within Canada, and the contract is aimed at ensuring uninterrupted technical assistance for the designated hardware. This arrangement enables the Government of Canada to sustain operational efficiency and resolve technical challenges promptly for their Samsung Android smartphone users.

General Info

Provide 24/7 phone technical support for Samsung Android smartphones used by Shared Services Canada.

Agency

Government of Canada → Shared Services Canada

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Canada, CAN

Set-Aside

NONE

Documents

This scope was carved out of BPM026049.

The full solicitation package (21 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Samsung ProCare Technical Support 26-27

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedJun 8

subcontract

Response DeadlineJun 29

Deadline has passed

Submission Closed

06/29/2026, 07:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Shared Services Canada

ContactsNo contacts available

OfficeN/A

Organization / Agency

Government of Canada → Shared Services Canada

Office AddressN/A

ContactsNo contact information available

Full Description

Provide continuous phone-based technical support for Samsung Android smartphones used by Shared Services Canada personnel, including troubleshooting, configuration, software updates, and user guidance.

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