25-10036-000 Non-Emergency Medical Transportation Services

The California Department of State Hospitals – Atascadero is soliciting bids for Non-Emergency Medical Transportation Services under solicitation number 0000038942, with a bid submission deadline of May 8, 2026. The contract covers transportation of discharged patients statewide within California, operating on a 24/7 basis, and is anticipated to involve approximately 50 transports annually. Services require wheelchair accessibility, secure vehicle partitions, climate control within specified temperature ranges, and the presence of trained staff certified in CPR, First Aid, and therapeutic intervention techniques. High-risk patients necessitate two staff members during transport, and the use of restraints is prohibited. Compliance with HIPAA and California Welfare and Institutions Code regarding protected health information is mandated, and all data management must be confined to U.S.-based facilities with no foreign access allowed. The contract term runs from June 1, 2026, through May 31, 2029, segmented into four performance periods. Evaluation for award follows a Lowest Price Technically Acceptable (LPTA) model, with the contract awarded to the lowest responsive and responsible bidder after applying statutory bid price adjustments for Small Business (SB) and Disabled Veteran Business Enterprise (DVBE) preferences, each potentially reducing evaluated bid price by up to 5%. Submissions must include extensive certifications and declarations as outlined in attachments, including bidder qualifications, insurance, DVBE compliance, and civil rights certifications. The contractor is responsible for invoicing monthly in arrears with detailed trip documentation and must maintain records for audit and quality assurance purposes. The Department reserves the right to inspect facilities and transportation services and may deny payment or terminate the contract for non-compliance. Proposals are to be submitted physically, organized per strict formatting rules, and delivered by the stated deadline, with no electronic submissions accepted. The contract contains unique provisions emphasizing patient safety, data sovereignty, and rigorous financial controls, including self-insurance sufficiency requirements and timely invoice submission to avoid forfeiture of payments. The solicitation and contract adhere to California state standard agreement forms rather than federal FAR clauses, and all contractual obligations, roles, and instructions are detailed to ensure operational, legal, and administrative compliance.