26-448DOIT-ADMIN-B-49991 | St. Louis Data Center Colocation Space for ICN (IFB)

The Illinois Department of Innovation and Technology is soliciting bids for a ten-year contract to provide colocation services for the ICN at Netrality Datacenter locations in St. Louis, specifically at 210 North Tucker Boulevard and 900 Walnut Street. The scope of work includes the provision of full racks or individual cabinets, 24/7 facility access for engineers, and comprehensive power options including A+B feeds with UPS and backup generators. The vendor must guarantee a 99.99% power uptime SLA and adhere to Uptime Institute Tier III and Tier IV practices, as well as ASHRAE standards for environmental controls, fire suppression, and smoke control. Technical requirements include 24/7 NOC support, on-site Smart Hands assistance, a maximum 6-hour helpdesk response time, and the implementation of biometric or badge access controls. Compliance certifications such as ISO 27001, SOC 2, and PCI-DSS are required. The contract is awarded to the responsive and responsible bidder offering the lowest overall total price. Bidders must submit all responses electronically via the BidBuy portal, including required vendor disclosures and standard Illinois certifications regarding political contributions, tax compliance, and business operations in Iran. The period of performance is ten years from the date of last execution, with services required to be fully operational within 180 days of execution. The agreement includes standard clauses for termination for convenience with 30 days notice, termination for cause, and vendor indemnification of the State. All notices must be directed to the Department of Innovation and Technology's communications and general counsel emails.