This Solicitation opportunity from Ohio was posted on November 2, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
2601 Dell Storage SC400 and SC5020 Maintenance
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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Franklin County Municipal Court, Clerk of Court is seeking bids to establish a purchase order for comprehensive hardware and software support maintenance for Dell Storage systems used by the Office of Information Services in Columbus, Ohio. The contract covers multiple Dell Storage units, including SC400 and SC5020 models, with support services provided by Dell under ProSupport Plus Mission Critical plans. The support includes 24/7 technical assistance, 4-hour onsite emergency service, and software support, all scheduled from January 1, 2025, through December 31, 2025, for a duration of one year. All parts and services must be Dell Certified, and the bid must encompass all associated costs such as onsite labor, travel, parts, and software upgrades, with the contractor required to respond promptly to service requests, including confirmation calls within 30 minutes and onsite support within four hours if needed. The contract emphasizes that maintenance must be performed by certified technicians following Dell’s recommended procedures to ensure optimal equipment performance. The bid should include FOB inside delivery costs, prepaid and allowed, covering shipping, handling, and all related expenses. The overall contract size is estimated between $50,000 and $150,000, and the solicitation deadline is November 8, 2024. Interested vendors can find additional details and submit responses through the designated portal.
General Info
Agency
Place of Performance
OH, USASet-Aside
Documents
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Timeline
Submission Closed
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