59--NETCOM Microsoft Premier Support Services
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The Government plans to award a sole source, firm fixed price contract for Microsoft Premier Support Services to support the U.S. Army Network Enterprise Technology Command (NETCOM) for a 12-month period from September 18, 2014, to September 17, 2015. This contract will not be competed and is aimed at providing non-personal technical support for a broad range of Microsoft products and services, including Active Directory, Windows Server versions 2003 and 2008/2008 R2, Exchange versions 2003 through 2010, System Center Configuration Manager, Operations Manager, and Update Publisher, as well as other related software platforms and deployments. The contractor will assist with implementation and migration planning by offering best practice recommendations applicable to both domestic (CONUS) and overseas theaters of operation in Europe, the Pacific, Southwest Asia, and Korea. The support encompasses critical Army network infrastructure modernization efforts under the Enterprise Directory Services and Authentication (EDS&A) project, which aims to provide seamless, global network services to enable collaboration across multiple military and coalition users while enhancing IT asset visibility, control, and protection. The contract includes support for key Army software management tools that facilitate configuration, vulnerability management, and software deployment across the Army’s information technology environment. Training support using proactive credits may be provided on-site or via e-learning for Army Global Systems Management capabilities encompassing Microsoft SCCM, SCOM, and SCUP across various versions. The contracting office is the Army Contracting Command at Fort Huachuca, Arizona, with points of contact designated for this effort.
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AZSet-Aside
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