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59--NETCOM Microsoft Premier Support Services

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W91RUSNETCOMMICROSFTSUPPORTFederal

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The Government plans to award a sole source, firm fixed price contract for Microsoft Premier Support Services to support the U.S. Army Network Enterprise Technology Command (NETCOM) for a 12-month period from September 18, 2014, to September 17, 2015. This contract will not be competed and is aimed at providing non-personal technical support for a broad range of Microsoft products and services, including Active Directory, Windows Server versions 2003 and 2008/2008 R2, Exchange versions 2003 through 2010, System Center Configuration Manager, Operations Manager, and Update Publisher, as well as other related software platforms and deployments. The contractor will assist with implementation and migration planning by offering best practice recommendations applicable to both domestic (CONUS) and overseas theaters of operation in Europe, the Pacific, Southwest Asia, and Korea. The support encompasses critical Army network infrastructure modernization efforts under the Enterprise Directory Services and Authentication (EDS&A) project, which aims to provide seamless, global network services to enable collaboration across multiple military and coalition users while enhancing IT asset visibility, control, and protection. The contract includes support for key Army software management tools that facilitate configuration, vulnerability management, and software deployment across the Army’s information technology environment. Training support using proactive credits may be provided on-site or via e-learning for Army Global Systems Management capabilities encompassing Microsoft SCCM, SCOM, and SCUP across various versions. The contracting office is the Army Contracting Command at Fort Huachuca, Arizona, with points of contact designated for this effort.

General Info

Sole source 12-month contract for Microsoft Premier Support aiding U.S. Army NETCOM infrastructure.

NAICS

541513 - Computer Facilities Management Services

Place of Performance

AZ

Set-Aside

NONE

Documents

0

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special-notice

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QK Acc-Apg Cont Ct Software Sector
ContactsNo contacts available
OfficeFORT HUACHUCA, AZ, 85613-0000, USA
Office AddressFORT HUACHUCA, AZ, 85613-0000, USA
ContactsNo contact information available

Full Description

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Synopsis: The Government intends to award a sole source Firm Fixed Price Contract for non personal Microsoft Premier Support Services in support of the U.S. Army Network Enterprise Technology Command (NETCOM). The contract will be awarded for a 12 month period. The anticipated period of performance is 18 September 2014 through 17 September 2015. The North American Industry Classification System (NAICS) code is 541513, Computer Facilities Management Services, with a size standard of $25.5 Million. There is no solicitation for this requirement. This Notice of Intent to Award a Sole Source Contract is not a request for competitive proposals. All information received from this notice shall be used for planning and market research purposes only. The determination to refrain from competing this proposed contract based on responses to this notice is solely within the discretion of the Government. The Government will not pay for the preparation of any information submitted or use of such information. Acknowledgement of receipt of responses will not be made, nor will respondents be notified of the evaluation of the information received. Any responses to this notice are due by noon, MST, on 20 August 2014. Address your responses to contact@example.gov or contact@example.gov. Background: The Enterprise Directory Services and Authentication (EDS&A) project is one of the Army's key programs quote mark focused on enabling the expeditionary Army to deploy worldwide seamless information architecture. quote mark The capabilities needed in the Land War Net (LWN) right now are near real-time visibility of all information technology (IT) assets, control of those assets and protecting those assets by posturing the Army's IT quote mark info-structure quote mark (technology, people, and processes) to deal with future attacks. Enterprise Directory Services provides an integrated global network for Joint, Coalition, interagency, intergovernmental, and other users who need to collaborate across organizational boundaries. The Army is replacing the multiple AD infrastructures and migrating from a series of highly decentralized, independent network domains to an Enterprise infrastructure design. The Windows 2008/2008 R2 and AD environment capitalizes on architectural design goals and seeks to implement standardization of processes and technologies for the Land Warrior Network (LandWarNet) and the Joint Information Enterprise (JIE). The Enterprise SCCM, SCOM, and SCUP provide persistent asset visibility and reporting, Information Assurance Vulnerability Management (IAVM) and Army Golden Master (AGM) software deployment, configuration management, monitoring, and global response for all Microsoft computing platforms. SCOPE: The Contractor shall provide non-personal services in support of Network Enterprise Technology Command (NETCOM). The Contractor shall provide technical support in the development of implementation and migration plans by providing recommendations on best business practices for theaters within the Continental United States (CONUS) and Outside the Continental United States (OCONUS), including the Pacific (PAC), Europe (EUR), Southwest Asia (SWA), and Korea theaters of operation. The Contractor shall support Active Directory (AD); Windows 2003; Windows 2008/2008 R2; Exchange 2003, 2007, and 2010; Outlook client, Defense Information Systems Agency (DISA) Enterprise Email; System Center Configuration Manager (SCCM) 2007 and later releases; Systems Center Operations Manager (SCOM) 2007 and later releases; Systems Center Update Publisher (SCUP) 2007 and later releases; Microsoft Office SharePoint Services (MOSS) 2010 and later releases; Army Systems Management (SYSMAN); SQL 2008; and various Windows application migrations and implementations. The Government may leverage proactive credits as a means of providing field training both on-premises and through e-learning at CONUS and OCONUS sites for the current Army Global SYSMAN capability comprised of Microsoft SCCM 2007/2012, SCOM 2007/2012 and SCUP 2007/2012. Contracting Office Address: Army Contracting Command - Aberdeen Proving Ground (ACC-APG), Huachuca Division, 2133 Cushing Street, Building 61801, Fort Huachuca, Arizona 85613-7070 Point of Contact(s): Scott Larsen, +1 (555) 000-0000, contact@example.gov.

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