70--PIPKINS Vantage Point
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The Department of Veterans Affairs, through its SAO East Program Office in Denver, Colorado, plans to award a sole source commercial purchase order to Pipkins, Inc. This action pertains to the renewal of maintenance and support for the existing Workforce Management System, specifically the Vantage Point Software, including modules such as Real Time Adherence, Spreadsheet Reporting, and Agent Web Access, which is currently implemented at the HRC facility in Kansas. The contract will ensure continued maintenance support, access to software updates and upgrades, and professional technical assistance for any application-related incidents. The procurement follows FAR Parts 12 and 13, with provisions current as of May 18, 2012, under Federal Acquisition Circular 2005-58. The North American Industry Classification System (NAICS) code applicable is 541511, covering Custom Computer Programming Services, with a size standard of $25.5 million. The government has identified Pipkins, Inc. as the sole source capable of fulfilling the requirement, but encourages other qualified vendors to submit a concise technical statement (no longer than two pages) demonstrating their ability to meet the agency’s needs while addressing any proprietary concerns. This synopsis serves solely as a notification and not as a solicitation, and any inquiries should be directed to the assigned Contract Specialist via email. The contract is managed by the Network Contract Office 19 under the Department of Veterans Affairs.
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