72 -- This is a combined synopsis/solicitation for commercial items. Non-Personal services for Television/Satellite Operation and Maintenance at Wilford Hall Medical Center Complex.

This is a combined synopsis/solicitation for commercial items. Non-Personal services for Television/Satellite Operation and Maintenance at Wilford Hall Medical Center Complex, Bldg. 4550, 2200 Berquist Ave. on Lackland AFB, TX. in accordance with the attached Performance Work Statement (PWS). This announcement constitutes the only solicitation. Offers are being requested and a written solicitation will not be issued. Solicitation FA3047-05-T-0011 is issued as a request for quote (RFQ). The Basic Performance period is 01 Oct 05 - 30 Sep 06, with four (4) option periods (1 Oct 06 - 30 Sep 10). A Firm-Fixed Price contract is contemplated. This solicitation document, incorporated provisions and clauses are those in affect through the Federal Acquisition Circulars 05-01 thru 05-04 and Defense Acquisition Circular 91-13 (correction). North American Industry Classification System (NAICS) code is 811211, Consumer Electronics Repair and Maintenance; Standard Industrial Classification (SIC) is 7622, Radio and Television Repair. Size Standard of $6,000,000 applies to this procurement. This solicitation is a 100% set-aside for small business. Prospective contractors must be registered in the Central Contractor Registration (CCR) at www.ccr.gov and Online Representations and Certifications Application (ORCA) at http://orca.bpn.gov . The following FAR clauses apply to this acquisition: The provisions at FAR 52.212-1, Instructions to Offerors--Commercial Items, applies to this solicitation. The clause FAR 52.212-2, Evaluation'Commercial Items applies to this solicitation. The clause at FAR 52.212-4, Contract Terms and Conditions-Commercial Items, applies to this solicitation. The clause at FAR 52.212-5, Contract Terms and Conditions Required To Implement Statutes or Executive Orders--Commercial Items, applies to this solicitation. The clause at FAR 52.217-8, Option to Extend Services, applies to this solicitation. The clause at FAR 52.217-9, Option to Extend the Term of the Contract, applies to this solicitation. The clause at FAR 52.222-48, Exemption from Application of Service Contract Act Provisions for Contracts for Maintenance, Calibration, and/or Repair of Certain Information Technology, Scientific and Medical and/or Office and Business Equipment - Contractor Certification, applies to this solicitation. The clause at FAR 52.232-19, Availability of Funds for the Next Fiscal Year, applies to this solicitation. Request site visits, if required, by calling +1 (555) 000-0000 to schedule date/time. All quotes must be submitted to 37 CONS/LGCC-A, 1655 Selfridge, Avenue, Lackland AFB TX 78236-5253, attention John Bandy, via email to contact@example.gov, or faxed to +1 (555) 000-0000. Quotes are required to be received no later than 3:00 PM CST, 22 Aug 05. Submit written offers only (oral offers will not be considered). Please include your telephone numbers. By submission of a quote, submitters are certifying technical capability to perform the service as described in the Performance Work Statement. Award of the contract will be based on price and technical acceptability. PERFORMANCE WORK STATEMENT FOR TELEVISION/SATELLITE OPERATION AND MAINTENANCE (NON-PERSONAL SERVICE) 1. DESCRIPTION OF SERVICE: The contractor shall provide all labor, transportation, tools, test equipment and other equipment, materials, and off-site facilities that are required to ensure the efficient operation of the Satellite Cable System (Analog and/or Digital Signal), Closed Circuit, Master Cable Television System, and Interface Configurations associated with systems at Wilford Hall Medical Center (WHMC) at Lackland AFB, TX also referred to as the Medical Treatment Facility (MTF), to include all related buildings, clinics, annexes, training areas, warehouses and other areas supported by the MTF. (Related property includes the facility roofs, drop ceiling, sub-basement, and crawl space under the buildings). Contract personnel shall perform services and support compatible with the medical facility's operating capacity and equipment. 2. SERVICE DELIVERY SUMMARY (SDS) P.0. # Performance Objective PWS Paragraph Performance Threshold 1. Contract personnel shall respond within three duty hours service calls. 2.1.1 2 late responses per month 2. Equipment taken off site for repair shall be repaired and returned within 7 working days. 2.1.2 1 late return per month 3. Total repairs per each piece of equipment shall not exceed $50 for parts or 2 hours for labor without authorization by government representative. 2.1.4 100% authorization by government representative 2.1. Description of Duties: Contract personnel shall maintain approximately 300 televisions (from 5 to 43, Analog and Plasma) of various brands and age in working condition. Provide all services required to ensure the government television systems in WHMC are operational to include, but not limited to, installing, relocating, testing, calibrating, and replacing related equipment. Equipment includes, but is not limited to; Satellite Dish and UHF-VHF Master Antennas, televisions, DVD/VCR, Head-End equipment, support shelves/brackets, swing arm, camera, monitor, amplifier, switcher, splitter, cabling, and jacks. 2.1.1. Service Calls: Contract personnel shall call-in within 1 hour to acknowledge receipt of service request, and report within three hours of being called to the government representative at the designated location in MTF, Lackland AFB. They shall receive instruction on the requirements of the call and be issued keys, as necessary, to provide access to service panels and roof for antenna service/calibration. Contract personnel shall perform on-site inspection & testing of government satellite television system equipment; system adjustment, repair or replacement of components. Contract personnel shall also out-brief the government representative after completion of the service, and turn in keys. 2.1.2. Off-Site Repairs: Maintenance and Repair shall be accomplished on-site during regular duty hours when possible. If required to remove equipment to contractor's facility for repair, written authorization by the government representative shall be obtained. Turn-around time for equipment removed from the MTF shall not exceed 7 calendar days, without authorization from the government representative. Contractor shall not exceed 2 labor hours and/or $50.00 parts per each piece of equipment removed from the MTF without authorization from the government representative. 2.1.3. Install, Replace, or Relocate: Equipment shall be installed, replaced, and/or relocated as required. Contract personnel shall document the manufacturer, identity numbers, and room location of the equipment on the Service Call Form / Trouble Call Form. Cable routes to outlets shall not be exposed, but must be inside walls or in wire molding. Above ceiling routes shall be in cable racks, ties, or conduit. Swing Arm Supports shall be left in the open position when television set is not attached, due to safety requirements. 2.1.4. Reimbursable Maximum Parts Cost: The total cost to repair equipment shall not exceed the reasonable replacement cost, as determined by the government representative. Contractor shall make recommendations based on condition/status of equipment, and a determination will be made by the government representative pertaining to repair or replacement. For minor repairs (two hours labor) /parts (below $50 per each piece of equipment), contractor is authorized to proceed without authorization from government representative. Reimbursement will be for the cost of materials and parts required to maintain the systems when government replacement items are not available. All cost exceeding set limits must be approved in writing by designated government representative. 2.1.5. Satellite System: Contract personnel shall tune in satellite television coordinates (Analog and Digital Signal) for the reception of various Medical Training programs. They shall coordinate as needed with the user, audio visual personnel, Video Teleconference Center, and program provider (government or commercial) to insure adequate equipment (televisions, etc.) set up and program reception is tuned to the selected training area. 2.1.6. System Alignment and Calibration: (Analog and Digital) Contract personnel shall provide all test equipment and services for the alignment and calibration of the Satellite System, Master Antenna Television System and related equipment to include the Satellite Dish, Television Head-End equipment, UHF - VHF Master Antennas, In-Line system components, interface units, cabling, amplifier, splitter, face plates and jacks, etc. Alignment shall also include leveling of the Satellite Dish base structure and dish rotation. The cabling includes vertical and horizontal routes. Alignment and calibration shall be completed as required. Contract personnel shall notify the government representative the same day of any discrepancies in the system that may require action by the government. 2.2. Fire Stop: As required by Life Safety Code 101-40, Section 6-3.6 Contract personnel shall provide and use a government approved Fire Stop Compound to seal the area around cables that penetrate walls, ceilings, and floors. Product brand and part number of the fire stop shall be submitted for approval through the Contracting Officer, prior to purchase. Any alterations to real property, to include but not limited to, exterior wall / roof penetrations shall be submitted to the Contracting Officer for approval / coordination 24 hours prior to beginning of work. 2.3. Disruption of Services: If damage or disruption of services are caused through fault or negligence of the contractor, the repair shall be accomplished by the contractor within 24 hours of notification by the government representative, at no cost to the Government. All scheduled system outages exceeding 2 hours must be submitted for approval 48 hours in advance to allow for customer notification. 3. GOVERNMENT FURNISHED PROPERTY AND SERVICES: The government shall furnish all major equipment for the Satellite System (12 years old), Master Antenna Television System and Closed Circuit Television (CCTV) System items, including but not limited to the Satellite Dish, Master Antennas, Head-End Equipment, CCTV Camera, Monitor, Switcher, Television sets, support shelves, brackets, swing arm, amplifiers, caption decoders, remote controls, etc. The government reserves the right to service, operate, test, remove, or relocate equipment associated with this contract. 4. GENERAL INFORMATION: 4.1. Type of Contract: This contract shall be for non-personal services as defined in Federal Acquisition Regulation (FAR) 37.101. The contract will be a firm-fixed-price contract. 4.2. Qualifications: All contract personnel shall be able to read, write, and speak English well enough to communicate effectively staff personnel. The contractor shall ensure contract personnel have received Occupational Safety and Health Administration (OSHA) required training for the position in which they wil perform and that training currency is maintained. Documentation of such training shall be provided to the Contracting Officer. 4.3. Hours of Performance: Contract personnel shall respond to routine service requested during normal duty hours (7:30 A.M. - 4:30 P.M.). There may be instances when requests may be made after normal duty hours in support of urgent mission essential capabilities (scheduled training classes, video teleconferences, etc) Depending on the time of request and response, investigative / repair time may extend beyond normal duty hours. All procedures of reporting, out-briefing, and authorizations (as stated in paragraph 2.1.1) apply to each service call, regardless of time of request. 4.6. Documentation: The government representative shall provide a Service Call / Trouble Call Form annotated with all pertainent information, to include but not limited to, description and location of problem; date/time of call; equipment identification, location, manufacturer, serial no.; corrective action; approvals, etc. Contractor shall provide documentation of all corrective actions, to include but not limited to, date/time of response; problems discovered; problems resolved; recommended problem resolutions; and date/time of completion / outbrief. Each call ticket must be submitted with total cost indicated when job completed. 4.7. Invoicing: Contract shall submit combination Receiving Report and Invoice through Wide Area Work Flow (WAWF) via Internet Link https://wawf.eb.mil to the government representative on a monthly basis. Invoices shall be submitted within five (5) business days after the period of performance, and include service calls, hours worked on repair/calibration per call, and reimbersable parts required for repairs. 4.8. State Criminal Background Check: The contractor shall conduct state criminal background checks on all current and future contract personnel. The contractor shall be required to provide completed State Background Checks prior to commencement of performance of this contract. The criminal background checks will be performed as required by industry standard to include all previous residence states within the past 5 years. If contract personnel have previously received a background check, proof of the check shall be provided or a new one obtained. Request for Quote NOTE: THIS IS 100% SMALL BUSINESS SET-ASIDE. BASIC PERIOD OF PERFORMANCE 1 OCT 05 - 30 SEP 06 Unit Of Unit Extended Item# Description of Material or Services to be Purchased Qty Issue Price Price 0001 Initial service call and first hour of repair 145 EA ____ ____ 0002 Install, Relocate, Repair, calibration/alignment 635 HR ____ ____ 0003 Reimbursement for Parts 1 LOT ____ ____ TOTAL FOR BASIC PERIOD OF PERFORMANCE __________ FIRST OPTION YEAR OF PERFORMANCE 1 OCT 06 - 30 SEP 07 Unit Of Unit Extended Item# Description of Material or Services to be Purchased Qty Issue Price Price 1001 Initial service call and first hour of repair 145 EA ____ ____ 1002 Install, Relocate, Repair, calibration/alignment 635 HR ____ ____ 1003 Reimbursement for Parts 1 LOT ____ ____ TOTAL FOR FIRST OPTION YEAR OF PERFORMANCE __________ SECOND OPTION YEAR OF PERFORMANCE 1 OCT 07 - 30 SEP 08 Unit Of Unit Extended Item# Description of Material or Services to be Purchased Qty Issue Price Price 2001 Initial service call and first hour of repair 145 EA ____ ____ 2002 Install, Relocate, Repair, calibration/alignment 635 HR ____ ____ 2003 Reimbursement for Parts 1 LOT ____ ____ TOTAL FOR SECOND OPTION YEAR OF PERFORMANCE __________ THIRD OPTION YEAR OF PERFORMANCE 1 OCT 08 - 30 SEP 09 Unit Of Unit Extended Item# Description of Material or Services to be Purchased Qty Issue Price Price 3001 Initial service call and first hour of repair 145 EA ____ ____ 3002 Install, Relocate, Repair, calibration/alignment 635 HR ____ ____ 3003 Reimbursement for Parts 1 LOT ____ ____ TOTAL FOR THIRD OPTION YEAR OF PERFORMANCE __________ FOURTH OPTION YEAR OF PERFORMANCE 1 OCT 09 - 30 SEP 10 Unit Of Unit Extended Item# Description of Material or Services to be Purchased Qty Issue Price Price 4001 Initial service call and first hour of repair 145 EA ____ ____ 4002 Install, Relocate, Repair, calibration/alignment 635 HR ____ ____ 4003 Reimbursement for Parts 1 LOT ____ ____ TOTAL FOR FOURTH OPTION YEAR OF PERFORMANCE __________ TOTAL FOR BASIC THRU FOURTH OPTION PERIOD OF PERFORMANCE __________ NOTE: THIS IS 100% SMALL BUSINESS SET-ASIDE.