7A20--New Award--InvisALERT Solutions ObservSMART (VA-26-00009656)

The U.S. Department of Veterans Affairs, through its Technology Acquisition Center in Eatontown, New Jersey, has awarded a sole-source firm-fixed-price contract to InvisAlert Solutions Inc. for the InvisALERT Solutions ObservSMART software system under solicitation 36C10B26R0022 and award number 36C10B26C0041. The contract, valued at $120,424 for the base twelve-month period, includes four additional one-year option periods that may be exercised at the government’s discretion, potentially extending performance to five years. The solution is designed exclusively for behavioral health and high-acuity units within VA medical facilities, providing real-time proximity-based patient monitoring via tamper-resistant Bluetooth wristbands, tablet and web-based applications, and automated alerts for missed observations or staff-patient distance violations. The system integrates directly with the VA’s Computerized Patient Record System via HL7 and COLD feeds and updates automated flowsheets every fifteen minutes, ensuring compliance with mandatory 15-minute rounding protocols without storing or transmitting Protected Health Information on the wearable devices. Performance is entirely cloud-based, requiring hosting and data retention within the secure VA Enterprise Cloud environment, with no physical delivery or FOB terms applicable. The procurement was conducted under FAR 6.302-1 as a sole-source acquisition due to the proprietary nature of InvisAlert’s technology, which no other vendor can replicate or support. The system’s unique combination of custom-designed wearables, real-time alerting, and seamless integration with existing VA clinical workflows was deemed essential for patient safety and operational compliance, rendering any alternative solution unacceptable. The contractor, identified by Unique Entity ID MGWGLN7EMLJ5, holds exclusive rights to the source code and software architecture, making them the only entity capable of providing updates, maintenance, or technical support. While no formal clause listings, packaging specifications, or detailed line-item pricing are available, the contract emphasizes strict adherence to security standards, system interoperability, and integration with VA’s existing IT infrastructure. Oversight is managed by Contracting Officer Kendra Casebolt and Contract Specialist Ana Subashi, who serves as the primary point of contact. The acquisition included no competitive evaluation or trade-off analysis, relying instead on government-verified price reasonableness assessments and documentation of the technology’s irreplaceable functionality for high-risk mental health and inpatient settings.