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ACB Inmate Call Monitoring Software W91QF4-26-Q-A021

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W91QF4-26-Q-A021Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract seeks an AI-powered platform to monitor and analyze non-privileged inmate communications across the Military Correctional Complex, including the USDB, MWJRCF, and NWJRCF, to enhance staff and inmate safety by detecting, deterring, and investigating criminal activity. The system must be AWS Cloud GOV certified and seamlessly integrate with the existing ViaPath phone infrastructure to deliver real-time transcription, instant Spanish-to-English translation, and keyword-based alerting for suspicious language. It must continuously scan 100% of calls with high accuracy, identify evolving criminal terminology, and provide a user-friendly web dashboard for manual and automated searches across multiple keyword combinations. The contractor is required to deploy a cloud-native, web-accessible AI system featuring semantic and agentic capabilities, supported by 24/7 monitoring, extensive audit trails, and link analysis tools. Daily law enforcement assistance reports must be generated with operational and evidentiary value, and the system must enable targeted monitoring during emergencies while collaborating closely with Military Corrections Command investigators. The vendor must provide ongoing technical support, daily and weekly reporting, 24/7 escalation responsiveness, and continuous platform updates without additional licensing fees. Training for staff will be delivered via Microsoft Teams, and dedicated personnel including an Account Manager and System Specialist must be available to ensure alignment with agency priorities and to serve as the primary liaison for technical and operational matters.

General Info

AI platform monitors inmate calls in real time with translation, alerts, and dashboards on AWS GovCloud, integrated with ViaPath.

Agency

Department Of Defense → W6QM Micc-Ft LeavenworthView Agency

NAICS

513210 - Software PublishersView NAICS

Place of Performance

Fort Leavenworth, KS, 66027, USA

Set-Aside

NONE

Documents

(1)

Solicitation+Amendment+-+W91QF426QA0210002.pdf

PDF

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QM Micc-Ft Leavenworth
Contacts2 people available
OfficeFORT LEAVENWORTH, KS, 66027-0000, USA
Organization / Agency
Department Of Defense → W6QM Micc-Ft Leavenworth
View Agency Profile
Office AddressFORT LEAVENWORTH, KS, 66027-0000, USA
Contacts
Robert M. Parvin
contact@example.gov
+1 (555) 000-0000
Chester L. Serviora
contact@example.gov
+1 (555) 000-0000

Full Description

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Description of Requirement:  This is a non-personal services contract to provide Artificial Intelligence Platform Based Inmate Call Monitoring System Software and technical support.  



Background:  The Military Correctional Complex (MCC), encompassing the USDB, MWJRCF, and the NWJRCF, consists of both military and civilian staff members and more than 650 inmates.  The USDB is the only maximum-security facility within the Department of Defense.  All non-privileged inmate communications are monitored to prevent criminal and unauthorized activity.  Having the ability to utilize A.I. software and systems to assist in monitoring communications will increase staff and inmate safety as well as provide the ability to detect, deter, and investigate criminal and unauthorized activities.  



Objectives:  The purpose of the contract is to receive A.I. software and systems to assist in monitoring communications thereby increasing staff and inmate safety as well as providing the ability to detect, deter, and investigate criminal and unauthorized activities.



Scope:  The product shall provide an A.I. software that is AWS Cloud GOV certified and interfaces with the Military Corrections Command existing ViaPath Phone system that provides real time security monitoring of inmate communications to identify suspicious language and disrupt illegal activity. Multi-language translation available that must include Spanish to English instant translation. Keyword searches through call transcripts to identify security risks through the product and manual searches as needed.



Salient Characteristics:



Item 1:  The product shall provide Artificial Intelligence Platform Based Inmate Call Monitoring System Software to the USDB, MWJRCF, and NWJRCF in accordance with the salient characteristics listed below. The contractor shall provide applicable training to staff by way of Microsoft Teams.



Salient Characteristics:


  • Website accessible A.I., both semantic and agentic A.I., platform-based inmate call and messaging monitoring system software.
  • The software tool creates digital transcripts of all non-privileged inmate phone calls in near real time that scans the transcripts for searchable keywords.
  • Continuous inmate call monitoring feature that sends alerts to correctional facility staff when a keyword is found in a transcript.
  • The A.I. platform-based inmate call monitoring system software tool uses the transcripts to determine when new words are being used to replace old words for criminal activities, I.E. “murder” and drug names.
  • Web-based user-friendly dashboard.
  • Ability to search words in multiple combinations.
  • 24/7 continuous monitoring.
  • Extensive audit functions and link analysis availability.
  • Analysis of 100% of the volume in near real-time, high-accuracy rate of transcription, immediate translation from Spanish to English.
  • Customer support by POST certified experts as required
  • Procut provides actionable intelligence to enhance staff and inmate safety and facility security.
  • The product shall be capable of providing daily law enforcement assistance (LEA) reports on incidents, issues, and criminal trends, train new and existing users on features, enhancements, and best practices, serve as the primary liaison with the Military Corrections Command and provide a user level outlet to identify technical issues to be addressed. 
  • The product will monitor inmate communications in alignment with MCC defined priorities, generate LEA reports with evidentiary or operational value, provide targeted monitoring during emergency situations, collaborate with MCC investigators, and be available during the standard work week to provide investigative support.
  • The contractor shall provide deployment of a cloud-native platform integrated with existing communication systems.  Ongoing support services, including monitoring assistance, daily/weekly reporting, and 24/7 escalation availability.  Continuous platform improvements delivered as part of the subscription without additional licensing fees.  Personnel (Account Manager and System Specialist) to support Agency priorities.

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New
Federal
Material Supply OpportunitiesThe contract seeks suppliers to provide a range of construction materials including CPVC pipe, concrete mix, tile, sealants, fabric shade components, windows, doors, and gutters, all of which must come with required certifications and warranties to ensure quality and compliance. All materials must meet stringent standards to support infrastructure projects at Fort Leavenworth, with emphasis on durability, safety, and regulatory adherence. The solicitation is designated as a Total Small Business Set-Aside under SBA guidelines, restricting eligibility to small businesses as defined by the North American Industry Classification System code 327320, which covers miscellaneous nonmetallic mineral product manufacturing. Bids must be submitted by August 26, 2026, and the contract is issued under the Department of Defense through the W6QM Micc-Ft Leavenworth office, with performance required at Fort Leavenworth, Kansas 66027.
Ready-Mix Concrete Manufacturing

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NAICS: 541620
New
Federal
Safety and Compliance ServicesThe contract requires the development and submission of a Site-Specific Safety Plan aligned with OSHA 29 CFR 1910 and 1926 standards as well as the U.S. Army Corps of Engineers EM 385-1-1 manual for military construction activities at Fort Leavenworth, Kansas. This is a subcontract under a Total Small Business Set-Aside, meaning only small businesses are eligible to compete, and it falls under NAICS code 541620 for Environmental Consulting Services. The work must ensure full regulatory compliance for all safety protocols on federal construction sites, including hazard identification, control measures, training documentation, and site-specific procedures tailored to the unique risks of military construction operations. Proposals must be submitted by August 26, 2026, with the work performance tied exclusively to Fort Leavenworth, and the contracting activity is managed by the Department of Defense through W6QM Micc-Ft Leavenworth.
Environmental Consulting Services

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NAICS: 238320
New
Federal
Window, Door, and Gutter ReplacementThe contract calls for the replacement of nine windows, one 3-foot door, and the associated gutter system at a location in Fort Leavenworth, Kansas, with a zip code of 66027. All work must ensure weather-resistant installation and strict architectural matching to maintain the visual and structural integrity of the building. The project falls under the NAICS code 238320, classifying it as a specialty trade contractor for roofing, siding, and other related systems, and is set aside exclusively for small businesses under the SBA’s Total Small Business Set-Aside authority. The opportunity was posted on July 27, 2026, with proposals due by August 26, 2026, and is issued as a subcontract under the Department of Defense through the W6QM Micc-Ft Leavenworth office.
Painting and Wall Covering Contractors

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NAICS: 238350
New
Federal
Tile Repair and Caulking ResealingThe contract calls for the repair of 75 square feet of tile and the resealing of 100 linear feet of base caulking, with all work requiring the use of waterproofing and mold-resistant sealants to ensure long-term durability and hygiene. This project is classified as a subcontract under a Total Small Business Set-Aside, meaning only businesses certified by the Small Business Administration are eligible to bid, reinforcing the goal of supporting small business participation in federal contracting. The North American Industry Classification System code 238350 identifies the work as related to specialty trade contractors specializing in building finishing, specifically tile and marble setting. The work is to be performed at Fort Leavenworth, Kansas, with a zip code of 66027, and the contract is sponsored by the Department of Defense through its W6QM Micc-Ft Leavenworth office. Bids must be submitted by August 26, 2026, at 7:00 p.m., following the posting date of July 27, 2026.
Finish Carpentry Contractors

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NAICS: 238170
New
Federal
Modular Fabric Shade Structure InstallationA modular fabric shade structure measuring 43 feet by 19 feet is to be supplied and installed over a pool area at Fort Leavenworth, including all necessary anchoring and tensioning to ensure structural integrity and safety. The project falls under a small business set-aside contract with the NAICS code 238170, which classifies it as a specialty trade contractor activity, and is reserved exclusively for small businesses as defined by the SBA. The solicitation was posted on July 27, 2026, with a response deadline of August 26, 2026, at 7:00 PM, and is managed by the Department of Defense through the W6QM Micc-Ft Leavenworth office. The place of performance is specifically identified as Fort Leavenworth, Kansas, with a ZIP code of 66027, and the contract type is designated as a subcontract under a federal procurement framework.
Siding Contractors

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NAICS: 238220
New
Federal
Pool Deck Drain and Inlet Jet ReplacementThe contract calls for the replacement of 16 pool deck drains and 22 water inlet jets, with full integration into the existing hydraulic system and comprehensive leak testing to ensure proper functionality and safety. All work must meet strict technical standards for durability, water flow efficiency, and long-term performance under heavy use conditions typical of military recreational facilities. The scope requires specialized craftsmanship to coordinate with existing infrastructure while minimizing disruption to ongoing operations at the site. This is a small business set-aside contract under SBA guidelines, classified under NAICS code 238220 for plumbing, heating, and air-conditioning contractors, and is issued by the Department of Defense through the W6QM Micc-Ft Leavenworth office. The opportunity is open to qualified small businesses, with responses due by August 26, 2026. Work must be performed at Fort Leavenworth, Kansas, with a zip code of 66027, and contractors are expected to comply with all federal procurement regulations and military facility protocols. The project is part of broader infrastructure maintenance efforts to ensure the readiness and safety of recreational facilities for military personnel and families.
Plumbing, Heating, and Air-Conditioning Contractors

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NAICS: 238990
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Federal
Concrete Support Bracket Fabrication and InstallationThe contract calls for the fabrication and installation of seventy concrete CPVC support brackets designed to secure new piping systems, with full responsibility for formwork construction and adherence to structural engineering standards. All work must comply with applicable codes and regulations to ensure long-term stability and safety of the installed piping infrastructure. The project is scoped as a subcontract under a total small business set-aside, restricted exclusively to small businesses as defined by the SBA, with the NAICS code 238990 indicating it falls under other heavy and civil engineering construction activities. Performance is required at Fort Leavenworth, Kansas, with a zip code of 66027, and all deliverables are expected to meet the Department of Defense’s specifications under the agency name W6QM Micc-Ft Leavenworth. The solicitation was posted on July 27, 2026, and responses are due by August 26, 2026, at 7:00 PM Eastern Time, with no point of contact listed in the provided data.
All Other Specialty Trade Contractors

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