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ACE Solution Maintenance and Support Services

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The ACE Solution Maintenance and Support Services subcontract involves providing technical maintenance and operational support for the Advanced Communication Engine system. Working with prime contractors on Illinois Department of Healthcare and Family Services projects, the provider will troubleshoot and resolve system errors concerning claim billing and denials to ensure compliance with legislative mandate 305 ILCS 5/5-30.12. The role requires specialized experience in healthcare claim processing and Managed Care Organization workflows. Based in Springfield, Illinois, the successful contractor is responsible for delivering a fully operational ACE system and maintaining detailed technical support logs.

General Info

Technical maintenance and support for the ACE system for Illinois healthcare claim processing.

Agency

Illinois → Director

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

Springfield, IL, 62704, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-478HFS-DIREC-B-51260.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

26-478HFS-DIREC-B-51260 | Sole Source - Advanced Communication Engine (ACE)

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Timeline

PostedFeb 25

subcontract

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Organization & Contact Information

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AgencyIllinois → Director

ContactsNo contacts available

OfficeN/A

Organization / AgencyIllinois → Director

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs technical maintenance and operational support for the Advanced Communication Engine (ACE) system for prime contractors on Illinois Department of Healthcare and Family Services (HFS) projects. Troubleshoots and resolves system errors related to claim billing and denials to fulfill legislative mandate 305 ILCS 5/5-30.12. Requires experience with healthcare claim processing and MCO workflows. Delivers a maintained and operational ACE system and technical support logs.

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