ACISS Software Support and Maintenance

The Department of Financial Services, Division of Criminal Investigations in Florida, is seeking to procure annual software support and maintenance services for the ACISS case management database, which is currently in use to track and store information related to criminal investigations. This procurement is structured as an intended single-source acquisition from ACISS Systems, Inc., the designer, developer, and sole holder of the source code for the ACISS software, making it the only entity authorized to provide licensing, upgrades, modifications, customization, and ongoing maintenance services. The contract term is set for 36 months with an estimated total value of $159,804, calculated at $53,268 per year, and performance is limited to the state of Florida. The acquisition follows the procedures outlined in Section 120.57(3), Florida Statutes, which permits single-source contracting when a product or service is available exclusively from one vendor. Prospective vendors are invited to submit information demonstrating their capability to provide these services by June 26, 2026, at 2:30 PM ET, but the Department will proceed with ACISS Systems, Inc. if no viable alternatives are identified. A formal notice of intent will be published on the Vendor Information Portal for a minimum of 15 business days prior to contract award. The procurement is identified by solicitation number 2526-10 SS CI, falls under NAICS code 81112200 for software maintenance and support, and is managed by Sarah Buranosky of the Department’s purchasing office, who can be reached via email or phone for inquiries.