ActiveBatch Software Support Subscription License

The Texas Health & Human Services Commission is issuing a solicitation to establish a contract for the support and licensing of the ActiveBatch software, an enterprise job scheduler critical for HHSC’s batch processing, database operations, and integration with tools like Informatica and Business Objects. The contract aims to secure a support subscription license that includes various components such as on-premise job schedulers, server agents, extensions for data services, and training access. The procurement is structured as a firm fixed-price service agreement with an estimated contract value ranging from $500,000 to $1,500,000, with an initial term from September 1, 2025, to August 31, 2026, and options for renewal or extension. Responses to this competitive bid are due by July 14, 2025, and will be evaluated based on compliance with solicitation requirements, past performance, experience, and overall best value to the state, considering price and quality. The evaluation process emphasizes vendor capability, including technical performance, financial stability, and adherence to regulatory standards such as background checks and insurance requirements. The contract stipulates detailed performance standards, including response times for service calls, remote service delivery, personnel conduct, and security protocols, including background screening and identification badges. Payment will be processed through electronic invoicing, and the contractor must provide qualified personnel, maintain active communication channels, and ensure compliance with all state and federal regulations throughout the contract term.