ADA PARATRANSIT ELIGIBILITY ASSESSMENT SERVICES

The Charlotte Area Transit System is seeking a qualified contractor to administer and perform ADA paratransit eligibility assessments for individuals with disabilities who are unable to use fixed-route transit services due to functional limitations. Assessments must be based on an individual’s functional ability to access and utilize fixed-route transit, rather than solely on medical diagnosis, and must strictly adhere to the Americans with Disabilities Act of 1990 and its implementing regulations. The contractor will be responsible for conducting thorough, consistent, and fair evaluations to determine eligibility for paratransit services, ensuring compliance with federal standards and promoting equitable access for all eligible individuals in the Charlotte region. The solicitation, numbered 269-2027-2081, was posted on July 13, 2026, with responses due by August 26, 2026. The work will be performed within North Carolina, specifically serving the Charlotte area under the oversight of the City of Charlotte. Primary contact for inquiries is Todd Holcomb, reachable via email at todd.holcomb@charlottenc.gov. The contract aims to streamline and standardize eligibility determinations to support efficient and legally compliant paratransit service delivery throughout the region.