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Analog Device & Fax Integration Services

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for the Town of Holden in Massachusetts focuses on the supply and integration of licenses for analog devices and fax machines as part of larger UCaaS projects. The scope of work involves providing 38 licenses for common-area phones, fax machines, or analog devices, and configuring Analog Telephone Adapters to ensure legacy hardware is successfully bridged to the cloud platform. The project utilizes Fax-to-Email gateways to deliver 38 fully operational analog and fax connections integrated into the cloud system. Performance of these services will take place in Holden, Massachusetts, with a response deadline set for December 2, 2026.

General Info

Documents

This scope was carved out of BD-25-1281-HOLDN-HOLDN-135152.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP HOL-27-01 - Cloud-Hosted Phone System (UCaaS)

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Organization & Contact Information

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AgencyMassachusetts → Town of Holden
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies and integrates licenses for analog devices and fax machines for prime contractors on Town of Holden UCaaS projects. Provisions 38 licenses for analog devices, fax machines, or common-area phones and configures Analog Telephone Adapters (ATAs) to bridge legacy hardware to the cloud platform. Utilizes Fax-to-Email gateways. Delivers 38 operational analog/fax connections integrated into the cloud system.

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NAICS: 518210
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RFP HOL-27-01 - Cloud-Hosted Phone System (UCaaS)
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The Town of Holden is soliciting proposals for a cloud-hosted phone system (UCaaS) to support approximately 195 IP phone users and 38 analog devices across various town and member-town sites. The contract is for a three-year term and requires a fully cloud-hosted platform distributed across at least two geographically separate U.S. data centers with automatic failover. Key technical requirements include a financially backed uptime SLA of at least 99.99 percent, encryption of data both in transit and at rest, and hardware that is ADA-accessible and hearing-aid compatible. The selected contractor will also be responsible for managing all number porting from the current carrier, Uniti, and providing two on-site training sessions at Town Hall. Proposals must be submitted as sealed paper documents delivered to the Office of the Town Manager by December 2, 2026, at 2:00 p.m., with no electronic submissions permitted. Submissions must be split into two separate envelopes: a Technical Proposal containing attachments A through E, and a Price Proposal containing only Attachment F. Evaluation is based on the total three-year cost, provided the proposer meets all mandatory minimum criteria. System acceptance and final payment of one-time charges are contingent upon the system operating for 30 days after final cutover without unresolved Priority 1 or 2 issues.
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