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This Government Contract opportunity from Florida was posted on August 9, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Application Specialist for Tier 2/3 Support

Closed
State & Local

Contract Overview

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This subcontract opportunity is for an Application Specialist to provide Tier 2 and Tier 3 support for the Pinellas Safety and Emergency Services Ambulance Billing and Financial Services division in Florida. The selected specialist will be responsible for working on an on-call basis to troubleshoot and resolve technical issues associated with the help desk platform and responding to critical system alerts. The solicitation was posted on August 9, 2024, with a response deadline of August 29, 2024. This requirement falls under NAICS code 541511, focusing on custom computer programming services to ensure the stability and functionality of the agency's technical infrastructure.

General Info

Agency

Florida → Pinellas Safety & Emergency Services - Ambulance Billing & Financial Services

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of 24-1023-RFP.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Help Desk Ticketing System

AI Contract Breakdown

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No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyFlorida → Pinellas Safety & Emergency Services - Ambulance Billing & Financial Services
ContactsNo contacts available
OfficeN/A
Organization / Agency
Florida → Pinellas Safety & Emergency Services - Ambulance Billing & Financial Services
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide an on-call Application Specialist to troubleshoot and resolve technical issues with the help desk platform and respond to system alerts.

Earlier notices in this NAICS code

Posted before this notice, open and closed

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Miguel
Hillary
Keith Deutsch
Christine

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