Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, September 16 at 2:00 PM EDT

Register Free →

Search

Top

Back to Contracts

Application Sustainment & Tier 2/3 Help Desk Support

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

This subcontract, titled Application Sustainment and Tier 2/3 Help Desk Support, is issued by the Department of Defense through the Dcso Philadelphia office. The primary objective is to provide comprehensive technical support, troubleshooting, and maintenance for the RSA Archer-based EWSC platform. The scope of work includes defect resolution and user access management to ensure the stability and functionality of the system. The contract requires 24/7 support to accommodate a global user base of over 1,000 individuals. Performance of these services will take place at Fort Belvoir, falling under NAICS code 541512 for computer systems design services.

General Info

DoD subcontract for 24/7 RSA Archer EWSC platform technical support and maintenance at Fort Belvoir.

Agency

Department Of Defense → Dcso PhiladelphiaView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Fort Belvoir, VA, USA

Set-Aside

NONE

Documents

This scope was carved out of SP470925F0037P00004.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Enterprise Workflow support Capability (E.W.S.C) -8 EFO Posting

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedAug 13

subcontract

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyDepartment Of Defense → Dcso Philadelphia

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → Dcso Philadelphia

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Provide ongoing technical support, troubleshooting, and maintenance for the RSA Archer-based EWSC platform, including defect resolution, user access management, and 24/7 support for 1,000+ global users.

Similar Contracts

Same NAICS industry code

Utilization Management Technical Solutions RFI

Solicitation # utilization-management-technical-solutions-rfi

Noridian Healthcare Solutions, LLC is issuing a Request for Information (RFI) to identify qualified technology providers and strategic partners capable of delivering configurable technical solutions for end-to-end utilization management (UM) workflows. The primary objective is to modernize the evaluation of medical necessity, appropriateness of care, provider compliance, and program integrity for federal and state healthcare programs. The scope of the RFI covers a wide range of capabilities, including clinical operations such as intake, prior authorization, and appeals, as well as workflow automation, provider engagement portals, data interoperability using HL7, FHIR, and X12 standards, and the integration of AI and advanced intelligence. This opportunity is open to a broad range of small business entities, including SDB, WOSB, HUBZone, VOSB, and SDVOSB certifications, under NAICS code 541512. Interested respondents must notify Noridian via email to gain access to the Agiloft Contract Management System, where all official correspondence and submissions must be conducted. Responses are required to be submitted using a specific templated spreadsheet by September 21, 2026. Following a comprehensive review of the submissions, Noridian may invite selected respondents to participate in solution demonstrations during the fourth quarter of 2026. Respondents must certify that they are not debarred or suspended and have no conflicts of interest that would prohibit contracting with Noridian.

Noridian Healthcare Solutions, LLC

POSTED

about 3 hours ago

DEADLINE

RFxPremier Artificial Intelligence (AI) Systems and Services

Solicitation # 26RFP-ITN6769-4

Solicitation 26RFP-ITN6769-4 is a Request for Proposal issued by Florida State University on behalf of the South Dakota State Government and other participating states to establish Master Agreements for Artificial Intelligence (AI) Systems and Services. The primary objective is to leverage the collective purchasing power of multiple state and local government entities to secure the best overall value and more favorable pricing than individual entities could obtain independently. The scope of work encompasses a broad range of AI-related services, including software for email, monitoring, and databases, as well as consulting for strategic technology planning, IT security, and safety. Additionally, the agreements cover system implementation, engineering, software maintenance, project management, and computer-based training. The solicitation is categorized under NAICS code 541512. Proposals must be submitted by October 21, 2026, at 3:00 PM EST. Interested bidders are explicitly instructed not to submit responses through ESM Sourcing, but instead to follow the submission guidelines provided in the RFP documents available on the RFx Premier website. The award will be based on the best value provided to the participating agencies.

South Dakota State Government

POSTED

about 17 hours ago

DEADLINE

in about 1 month

GOCO System IT Support & Administration

POSTED

about 19 hours ago

DEADLINE

in about 1 month

Flight Avionics & Software Development

FA8818 Ssc/aak-Kt

POSTED

about 19 hours ago

DEADLINE

Presolicitation Notice for System Architecture Support

Solicitation # W911QX26QA220

The Department of Defense, through the Army Contracting Command APG Adelphi Division, has issued a presolicitation notice for system architecture support for the Joint Technical Coordinating Group for Munitions Effectiveness JTCG/ME. The government intends to sole source a three month extension for these services to Dhara Consulting Group, Inc. under the authority of FAR 6.103-1, citing the contractor's unique technical vision, specialized clearance levels, and direct mission experience. The anticipated award modification date is October 16, 2026. The scope of work involves continued support for the JTCG/ME suite of targeting initiatives, specifically requiring an additional three months of data analysis to complete a final system architecture review. This effort includes reviewing development workflows, source code repositories, deployment practices, cyber scanning tools, and enclave configurations. Additionally, the contractor will assess Authorization to Operation processes, Public Key Infrastructure, identity and access management integration, trust chain interoperability, and operational constraints related to Denied, Degraded, Intermittent, and Limited environments. Responses from interested sources, including capability statements or proposals, are due by September 26, 2026.

W6QK Acc-Apg Adelphi

POSTED

about 19 hours ago

DEADLINE

Microsoft 365 Data Migration Project

Solicitation # N6471026Q0016

Strategic Weapons Facility Pacific (SWFPAC) is seeking a professional services provider for a firm-fixed-price contract to migrate a mission-critical legacy Microsoft Access 2003 database to the Navy's Flank Speed Microsoft 365 environment. The project involves designing and building a scalable application using SharePoint Online as the primary data repository, with Power Apps and Power Automate utilized for user interfaces, relational workflows, and automated document generation. The solution must manage warehouse locations, personnel assignments, and both general and serialized gear inventory, incorporating robust archival and audit logging capabilities. The vendor is responsible for proposing an optimized target architecture, developing the system using synthetic test data for user acceptance testing, and providing a migration guide and technical training to the internal government team, who will handle the actual loading of live data. Key deliverables include a system architecture plan, a data entry interface, relational and approval workflows, and comprehensive as-built documentation. The period of performance is 180 calendar days from the date of award, and all work is to be performed 100 percent remotely. Evaluation of offers will be based on technical capability, price, and past performance, with a specific requirement for vendors to hold Microsoft certifications in Microsoft 365 and SharePoint Online.

Strategic Weapons Facility Pac Financial

POSTED

about 19 hours ago

DEADLINE

W912DY26RA030 OFFICIAL SOLICITATION_ AMENDMENT 2 FOR UTILITY MONITORING AND CONTROL SYSTEMS VI

Solicitation # W912DY26RA030

Solicitation W912DY26RA030 is a sealed bid for the Utility Monitoring and Control Systems (UMCS) VI Multiple Award Task Order Contract (MATOC), issued by the U.S. Army Corps of Engineers, Huntsville Engineering and Support Center. The contract seeks qualified contractors to provide procurement, installation, and maintenance and service support for Facility Related Control Systems (FRCS), including HVAC, SCADA, fire alarm, electronic security, and utility metering systems for U.S. Army and Department of Defense facilities. This MATOC features a seven-year ordering period with an aggregate capacity of 5.1 billion dollars shared among all awardees. The scope includes both domestic and OCONUS performance across the European, Pacific, MidEast, and Caribbean regions. Award eligibility is based on a qualifying offer approach where offerors must be determined as responsible sources and receive an Acceptable rating across three evaluation factors: Technical/Management Approach, Past Performance, and Small Business Participation. Price is not evaluated for the base MATOC award but will be a factor for individual task orders. Proposals must be submitted electronically via the Procurement Integrated Enterprise Environment (PIEE) by July 25, 2026, organized into four specific volumes with strict page limits for technical and small business plans. Key requirements include the ability to obtain Secret security clearances, compliance with the National Industrial Security Program Operating Manual, and the submission of a Small Business Participation Plan.

W2V6 USA Engineering Spt Ctr Huntsvil

POSTED

about 19 hours ago

DEADLINE

Glucometers and Abbott i-STAT Analyzers RALS Data Management System

Solicitation # HT940626NOI3825

The Defense Health Agency intends to award a five-year sole source contract to Abbott Rapid Diagnostics Informatics, Inc. for the installation, implementation, training, and maintenance of a data management system for glucose monitoring and point-of-care testing. This requirement focuses on the RAL System, which provides a comprehensive solution for managing instrument data, quality control, and operator certifications while ensuring the secure transfer of clinical information into the MHS Genesis health record system at NMRTC Sigonella. Although this is a notice of intent to sole source and not a formal request for proposals, the government will consider capability statements from interested vendors to determine if a competitive procurement is necessary. Interested parties must submit technical data and contact information via email to the designated point of contact by the closing date of September 20, 2026, ensuring the subject line includes the reference HT940626NOI3825.

Defense Health Agency

POSTED

about 19 hours ago

DEADLINE

NWT Identity Management Analysis

Solicitation # EV9315

The Government of the Northwest Territories, through Procurement Shared Services, is seeking proposals for the NWT Identity Management Analysis project under solicitation number EV9315. The objective of this contract is to engage a proponent to develop a comprehensive, actionable strategy and roadmap for a digital identity verification framework within the Northwest Territories. Interested parties must submit their responses by the deadline of September 23, 2026. This solicitation is managed by the Government of Canada on behalf of the Northwest Territories, with the primary point of contact being the Contract Administrator. All relevant documentation and addenda are available through the official procurement portals.

Government of the Northwest Territories

POSTED

DEADLINE

CALL QUEUE MANAGEMENT SYSTEM

Solicitation # SEN-027 26-27

The Senate of Canada issued a Request for Information (RFI) under solicitation number SEN-027 26-27 to identify modern Call Queue Management solutions to replace its current platform. The primary objective is to find a system that integrates with Microsoft Teams telephony and supports a bilingual English and French caller experience. The Senate is seeking data on technical capabilities, including intelligent skills-based routing, IVR menus, agent and supervisor tools such as real-time monitoring and call recording, and omnichannel support for voice, email, chat, and SMS. Additionally, the RFI explores various hosting models, including SaaS, public cloud, and hybrid architectures, while requesting information on security certifications and data residency. This process is conducted solely for information and planning purposes and does not constitute a formal solicitation or a contractual obligation. While the Senate is requesting indicative pricing for budgetary planning, this information will not be evaluated or compared as part of the RFI. Responses were due by September 30, 2026, and must be submitted in softcopy format via email to the contracting authority. Any information submitted becomes the property of the Senate of Canada, though proprietary markings will be respected. If a future competitive procurement is launched, the Senate intends to utilize a best-value award basis, though the final acquisition strategy and evaluation methodology remain undetermined.

POSTED

DEADLINE

Solicitation of Offers U8210-256631 – CIPO ITM3

Solicitation # WS5534243802

Public Works and Government Services Canada is issuing a solicitation of offers on behalf of the Canadian Intellectual Property Office to support the Information Technology Modernization Phase 3 initiative. This project focuses on two primary workstreams, specifically CIPO Digital Services and Intellectual Property Rights Management Services, to advance the agency's IT infrastructure. The solicitation, identified by number WS5534243802, is open for responses until September 24, 2026. The work is designated for performance within the National Capital Region and falls under the NAICS code for computer systems design services. Interested parties should coordinate with the primary contracting authority, Melanie Beauvais Lefort, regarding this federal opportunity.

Department of Public Works and Government Services

POSTED

DEADLINE

IT Professional Services

Solicitation # W8485-27-TBIPS-KB14501

The Department of National Defence is seeking professional IT services under the Task Based Informatics Professional Services framework to support the maintenance, reliability, and configuration of Manned Airborne Intelligence, Surveillance and Reconnaissance Prime Mission Equipment and networks. This Tier 1 requirement is open exclusively to pre-qualified suppliers and involves the procurement of three senior level three specialists: one Network Support Specialist, one Telecommunication System Specialist, and one Application/Software Architect. The work will be performed at CFB Trenton, Ontario, and requires personnel to hold a Secret security clearance. The resulting contract will be awarded for a four year term running from August 2026 to July 2030. The estimated annual level of effort includes 240 days per year for both the Network Support and Telecommunication specialists, and 120 days per year for the Application/Software Architect. This solicitation is intended to result in one or multiple contracts, with RFP documents distributed directly to the invited qualified supply arrangement holders.

Department of National Defence

POSTED

DEADLINE

More opportunities from Department Of Defense → Dcso Philadelphia

Same awarding agency

HF Radio Site Analysis and Surveying

Surveying and Mapping (except Geophysical) Services

POSTED

DEADLINE

Harris HF Radio System Installation and Calibration

Computer and Office Machine Repair and Maintenance

POSTED

DEADLINE

OEM Harris HF Radio Components and Assemblies

Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing

POSTED

DEADLINE

Follow on Harris HF Radio Systems Services (IDC)

Solicitation # SP4701-26-Q-0218

The Department of Defense, through the DLA Contracting Services Office in Philadelphia, is seeking a sole-source, firm-fixed-price indefinite delivery contract for certified Harris HF Radio Systems Services under solicitation SP4701-26-Q-0218. The objective is to provide technical support for new and existing DLA locations within the United States to maintain and expand emergency and contingency communications architecture. Due to the proprietary nature of the equipment and the requirement for certified technicians, this contract is designated as a sole-source procurement from Harris Corporation. The scope of work includes site surveys, equipment and parts procurement, installation, site support, repairs, and general technical assistance, with a primary place of performance in Battle Creek, Michigan. The period of performance is scheduled from October 15, 2026, through October 14, 2028. This requirement falls under NAICS code 334118 and will be evaluated based on the lowest price technically acceptable criteria. Additionally, the contract incorporates strict ICT accessibility requirements in accordance with the Revised Section 508 Standards to ensure all software maintenance and support services are accessible to users with various functional limitations. Quotes for this effort are due by September 18, 2026.

Computer Terminal and Other Computer Peripheral Equipment Manufacturing

POSTED

DEADLINE

Medi-Span Electronic Drug File™ (MED-File) v2 SubscriptionThis subcontract provides the proprietary Medi-Span Electronic Drug File v2 subscription for prime contractors supporting DLA Medical Directorate projects. The scope of work includes provisioning the electronic drug file subscription and maintaining the v2 version throughout a base period and four subsequent option years. To be eligible, the provider must be an original equipment manufacturer or an authorized distributor of Medi-Span products. The contract is managed by the Department of Defense through the Dcso Philadelphia office, with the place of performance located in Philadelphia, Pennsylvania. It falls under NAICS code 518210 and requires the delivery of an active, licensed subscription to the Medi-Span Electronic Drug File v2.

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

DEADLINE

Medi-Span Electronic Drug File (MED-File) ™

Solicitation # SP4701-26-Q-0129

The Defense Logistics Agency (DLA) Troop Support Medical Directorate is seeking a firm-fixed-price contract for the renewal of the Medi-Span Electronic Drug File (MED-File) v2 data license subscription, a product of Wolters Kluwer Health. This subscription is a critical data feed for the Medical Master Catalog and Product Data Bank, providing Average Wholesale Price (AWP) data used to negotiate the most favorable pharmaceutical pricing with Department of Defense suppliers. The requirement is being pursued as a sole-source or brand-name procurement under NAICS code 541690, with an estimated total value of $311,425.00. The contract is structured with a 12-month base period and four 12-month option years, spanning from October 1, 2026, through September 30, 2031. Performance is managed through the DLA Contracting Services Office in Philadelphia, with electronic invoicing processed via the Wide Area WorkFlow (WAWF) system using 2-in-1 document types. Quotations for solicitation SP4701-26-Q-0129 are due by September 14, 2026, and must be submitted electronically to the primary point of contact.

Other Scientific and Technical Consulting Services

POSTED

DEADLINE

Knowledge Transfer and Government TrainingThis subcontract with the Department of Defense, managed by the Dcso Philadelphia office, focuses on the development and delivery of comprehensive training programs. The primary objective is to transfer SAP and process knowledge to government personnel, which will ultimately reduce the agency's dependency on external contractors. The project falls under NAICS code 611430 and is centered in the 22203 zip code area. This initiative ensures that government staff gain the necessary technical expertise to maintain and operate SAP systems independently.

Professional and Management Development Training

POSTED

DEADLINE

Root Cause Analysis and Process OptimizationThis subcontract, titled Root Cause Analysis and Process Optimization, is issued by the Department of Defense through the Dcso Philadelphia. The primary objective of the engagement is to identify the root causes of procurement inefficiencies by employing structured methodologies and providing data-driven recommendations for improvements that align with SAP S/4HANA capabilities. The contract falls under NAICS code 541611 and is associated with a place of performance in the 22203 zip code area. It was posted on August 14, 2026, and focuses on enhancing operational efficiency within the procurement process through technical optimization and strategic analysis.

Administrative Management and General Management Consulting Services

POSTED

DEADLINE

Performance Baselining and Benchmarking AnalysisThe Performance Baselining and Benchmarking Analysis subcontract, issued by the Department of Defense through the Dcso Philadelphia agency, focuses on establishing current-state performance metrics for procurement processes. The primary objective is to benchmark these internal metrics against industry standards to identify gaps and guide future optimization efforts. This engagement is categorized under NAICS code 541611 and is associated with a place of performance in the 22203 zip code area. The opportunity was posted on August 14, 2026, and is designed to provide a data-driven foundation for improving procurement efficiency and effectiveness.

Administrative Management and General Management Consulting Services

POSTED

DEADLINE

SAP Technical Architecture and Integration SupportThe SAP Technical Architecture and Integration Support subcontract, posted on August 14, 2026, focuses on validating redesigned business processes for technical feasibility within the Defense Logistics Agency's existing S/4HANA architecture. This effort involves a detailed analysis of data structures, configurations, and integrations to ensure alignment with the agency's technical framework. Managed by the Department of Defense through the Dcso Philadelphia office, the project falls under NAICS code 541512. The primary place of performance is located in the 22203 zip code area, where the contractor will provide the necessary technical expertise to support the S/4HANA environment.

Computer Systems Design Services

POSTED

DEADLINE

SAP S/4HANA Business Process Reengineering (BPR) FacilitationThis subcontract, titled SAP S/4HANA Business Process Reengineering (BPR) Facilitation, is issued by the Department of Defense through the Dcso Philadelphia. The primary objective is to lead stakeholder workshops and execute process mapping to redesign DLA procurement workflows. This effort focuses on leveraging SAP S/4HANA capabilities to ensure all redesigned processes align with federal standards and maintain full system compatibility. The project is categorized under NAICS code 541611 and is scheduled for posting on August 14, 2026. Performance of the contract will take place in the 22203 zip code area.

Administrative Management and General Management Consulting Services

POSTED

DEADLINE

SAP Production Environment Deployment & SupportThis subcontract, titled SAP Production Environment Deployment and Support, focuses on the deployment of SAP changes into the live WMS, EWM, and TM production environments for the Department of Defense at the Dcso Philadelphia office. The primary objective is to execute these updates with zero downtime while ensuring total operational stability. The project is categorized under NAICS code 541512 and will be performed in New Cumberland, Pennsylvania. It was posted on August 13, 2026, and is managed through the Department of Defense.

Computer Systems Design Services

POSTED

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 650+ contractors already using CLEATUS