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This Solicitation opportunity from Arizona was posted on December 23, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Arizona Relay Services

Closed
BPM006685State & Local

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This contract seeks proposals from qualified contractors capable of providing a comprehensive, confidential, statewide telecommunications relay service (TRS) for Arizona that operates continuously, 24/7, including holidays, throughout the year. The service must be technologically advanced and functionally equivalent to current standards, aligning with the requirements set forth by the Americans with Disabilities Act (ADA) and the Federal Communications Commission (FCC). The goal is to ensure reliable communication support for individuals who are deaf or hard of hearing, meeting the Arizona Relay Service (AZRS) needs as specified by the Arizona Commission for the Deaf and Hard of Hearing. The solicitation, titled "Arizona Relay Services," is issued by the Arizona Department of Administration with a contract value estimated between five million and fifteen million dollars. Responses are due by January 8, 2025. The project emphasizes a high standard of service delivery, with the selected contractor expected to maintain continuous, accessible communication services across the state. Interested parties can contact Karen Stallings via email or phone for further details, and additional information about the solicitation can be accessed through the provided online link.

General Info

Place of Performance

AZ, USA

Set-Aside

NONE

Documents

0

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyArizona Department of Administration
Contacts1 person available
OfficeN/A
Office AddressN/A

Full Description

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The purpose of this solicitation is to solicit competitive proposals from contractor who can offer full-service, confidential, statewide, 24 hours per day, 7 days per-week, 365 days per year, including holidays, state-of-the-art, functionally-equivalent telecommunications relay service (TRS) to meet the Arizona Relay Service (AZRS) - Arizona Commission for the Deaf and the Hard of Hearing’s needs and expectations as described within this RFP, as well as any current or future standards for TRS established by the Americans with Disabilities Act (ADA) and the Federal Communications Commission (FCC). 

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The Arizona Department of Administration, State Procurement Office, is soliciting proposals to establish one or more single-agency contracts to provide Workers’ Compensation Administrative Peer Review and Expert Panel Review Services for the Arizona Industrial Commission’s Medical Resource Office. These services will be utilized on an as-needed basis and include conducting medical reviews and coordinating with the Industrial Commission regarding evidence requirements from attending physicians or facility representatives. Qualified reviewers must hold an active, unrestricted medical or health profession license, have been active in their practice for the preceding five years, and maintain current certification from a recognized American Board of Medical Specialty or American Osteopathic Board of Medical Specialty. The selection process is based on the most advantageous proposal, with primary evaluation factors focusing on experience, capacity, and methodology. Financial stability is a mandatory precondition for award, and cost may serve as a tie-breaker if technical scores are equal. Deliverables include Peer Review reports due within seven days and Medical Panel Review reports due within thirty days of each month end, submitted via secure electronic methods. The contract is governed by Arizona state laws, including specific requirements for conflict of interest and public records, and requires adherence to the Arizona Risk and Authorization Management Program for cybersecurity compliance. Payment is handled via the state's eProcurement system, with options for ACH or purchasing card payments.

POSTED

1 day ago

DEADLINE

in about 1 month
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