ATLASSIAN JSM SUBSCRIPTION (BRAND ONLY)

The Internal Services Department for the County of Los Angeles has issued Request for Bid RFB-IS-27200321 for a brand-specific Atlassian JSM subscription to support the LACASSESSOR organization from January 1, 2027, to April 15, 2027. The procurement requires the electronic delivery of Atlassian Guard Annual Standard for up to 300 users, a Premium Service Collection Annual subscription for 100 agents, and Atlassian software support. To be considered for an award, the solution must intermember with existing computer systems to maintain overall effectiveness, and all professional services must be provided directly by the software developer rather than third-party providers. Bids must be submitted via the Vendor Self Service portal by December 2, 2026, and must include a complete set of required forms in Appendix A, including declarations, organization questionnaires, and certifications of compliance. Authorized resellers are required to provide a Letter of Certification from the manufacturer. The contract mandates strict adherence to cybersecurity standards, including the use of a segmented or hardened environment for SaaS backups and compliance with NIST SP 80088 for data destruction. Additionally, the selected vendor must maintain cyber liability insurance, comply with California Labor Code prevailing wages, and provide priority delivery to the County during disastrous events.