Automated External Defibrillator (AED) Monthly Maintenance

The Department of Veterans Affairs, through the Strategic Acquisition Center Fredericksburg, is seeking qualified Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) to provide comprehensive monthly maintenance and support services for twenty-eight Automated External Defibrillators (AEDs) located across multiple OIT facilities nationwide. This effort, identified under solicitation number 36C10X26Q0162 and NAICS code 334510, is structured as a Firm Fixed Price contract with a one-year base period and four optional one-year renewal periods, requiring performance at sites including Albany, Austin, Eatontown, Hines, and Martinsburg. All work must be performed by an SDVOSB certified in the SBA Certification Database and actively registered in SAM.gov under the specified NAICS code. The contractor is responsible for delivering full medical oversight, including licensed physician prescriptions and a Certificate of Medical Oversight, along with monthly inspections of each AED unit to ensure operational readiness. Inspections must verify cabinet integrity, device functionality, battery and pad expiration dates, software updates, and supply availability, with all findings documented in a Monthly AED Inspection Report submitted by the 7th of each month. Deficiencies must be reported to the Contracting Officer’s Representative and Site Facility Manager within 24 hours of discovery. The contractor must demonstrate proven expertise in servicing Zoll brand AED devices and maintain a team of key personnel with at least five years of experience in PAD program management and familiarity with the Zoll AED Plus system. Substitutions of key personnel require written notice and documentation submitted at least fifteen days in advance, with proposed replacements meeting or exceeding the original qualifications. All maintenance activities must comply with FDA Class III medical device standards, and the contractor must furnish all tools, equipment, labor, transportation, and project management necessary to fulfill the scope without requiring VA supervision or travel reimbursement. Post-event support and documentation must be submitted within seven and ten days respectively following any AED deployment. The contractor is required to submit a Contractor Project Management Plan within fifteen days of award and a Written AED Response Protocol within forty-five days, along with EMS notification documentation for each new or relocated unit. Medical documentation including prescriptions and medical oversight certificates must be provided electronically within thirty days of award and renewed annually. Government-furnished equipment, including location data, serial numbers, warranties, and consumable supply lists, will be provided within five days of award, and all contractor personnel with network access must obtain PIV cards, complete VA-required security