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Automated Ticketing and Service Management Integration

Active

Federal

Response Deadline08/27/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Automated Ticketing and Service Management Integration subcontract, issued by the Department of Defense under agency W6QK Acc-Apg, focuses on integrating IRON with Army ticketing systems including AESMP/ServiceNow and Rally. The primary objective is to automate the creation, updating, and closure of tickets for all cyber actions to improve operational efficiency. This opportunity is categorized under NAICS code 541511 and is designated for performance at Aberdeen Proving Ground, zip code 21005. The solicitation was posted on August 24, 2026, with a response deadline of August 27, 2026.

General Info

DoD subcontract to automate IRON integration with Army ticketing systems at Aberdeen Proving Ground.

Agency

Department Of Defense → W6QK Acc-ApgView Agency

NAICS

541511 - Custom Computer Programming ServicesView NAICS

Place of Performance

Aberdeen Proving Ground, MD, 21005, USA

Set-Aside

NONE

Documents

This scope was carved out of CPEISW-CFS-26-001.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Project Griffin: Intelligent Response and Orchestration Node

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Timeline

PostedAug 24

subcontract

Response DeadlineAug 27

Submission deadline

Response Deadline

08/27/2026, 09:00:00 PM UTCin about 9 hours

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QK Acc-Apg

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → W6QK Acc-Apg

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Office AddressN/A

ContactsNo contact information available

Full Description

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Integrate IRON with Army ticketing systems (AESMP/ServiceNow, Rally) to automate ticket creation, updates, and closure for all cyber actions.

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