Better Understanding Canadians to Improve the Client Experience - SaaS

1. This bid solicitation is being issued to satisfy the requirement of the Client Insights and Business Intelligence Division of the Employment and Social Development Canada for a subscription to a Software as a Service Solution (SaaS) including comprehensive and up-to-date set of data variables comprising Canadian social, demographic, behavioral and psychographic attributes, and support, training, and data analytics services. Under the resulting contract, the contractor will also need to provide professional services on-and-when requested basis for additional support and data analytics. 2. It is intended to result in the award of one contract. The period of the Contract is for one year. The start date of the services will be once the security assessment has been completed and the services accepted. The Contractor grants to Canada the irrevocable option to extend the term of the Contract by up to three additional one one-year periods under the same conditions. 3. Security requirements: Canada will conduct a security assessment with the cooperation from the Contractor to ensure that the Contractor’s solution complies with the points identified in the section 5.0 Constraints of the Statement of Work. Please refer to tender documents for more details.