BeyondTrust Remote Support Licenses

The Illinois Secretary of State, through the Information Technology agency, is soliciting bids under solicitation number 27-350SOS-ITSOS-B-54649 for a one-year contract to provide BeyondTrust software licenses and support. The scope of work specifically includes BeyondTrust Technical Support (Part # RS-CLOUD-EP) and BeyondTrust Remote Support Licenses (Part # RSU-CLOUD). This is an Invitation for Bid (IFB) that will be awarded in full to a single responsive and responsible vendor who is an authorized reseller and offers the lowest total cost. The response deadline is November 12, 2026, and all submissions must be made electronically via the BidBuy portal. Award evaluation is based on price and a determination of responsibility, which considers factors such as financial stability, past performance, and compliance with applicable laws. Required documentation for submission includes the contract and offer attachments, vendor disclosures, and specific certifications regarding business operations in Iran and cybersecurity risks. The selected vendor must maintain comprehensive insurance coverage, including 1 million dollars per occurrence for general commercial liability and auto liability, as well as legally required worker's compensation. Payments will be processed according to the State Prompt Payment Act, and the contract remains subject to the availability of appropriations from the Governor or the Illinois General Assembly.