Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, August 5 at 2:00 PM EDT

Register Free →

Bilingual Account Management and Technical Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

This contract involves providing bilingual account management and technical support services in English and either Latvian or Russian for U.S. government users through the U.S. Embassy in Riga. The primary focus is to ensure compliance with service level agreements, including a commitment to 24-hour activation times and maintaining minimal service complaints. The work will be performed in Riga, Latvia, under the NAICS code 561499, which relates to business support services. The contract is a subcontract arrangement designated by the Department of State and aims to enhance user experience and operational efficiency for government users by offering dedicated, language-specific technical assistance and account management. The contract's scope underscores the importance of responsiveness and quality support, reinforcing the Embassy's commitment to maintaining seamless communication and technical functionality for its stakeholders in the region.

General Info

Bilingual account management and technical support for U.S. Embassy Riga with 24-hour activation.

Agency

Department Of State → US Embassy RigaView Agency

NAICS

561499 - All Other Business Support ServicesView NAICS

Place of Performance

Riga, LV-RIX, LV-1510, LVA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

Posted

subcontract

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more
AgencyDepartment Of State → US Embassy Riga
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of State → US Embassy Riga
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Provide dedicated bilingual (English/Latvian or English/Russian) account management and technical support for U.S. government users, ensuring SLA compliance including 24-hour activation and minimal service complaints.

Similar Contracts

Same NAICS industry code

NAICS: 561499
New
Federal
Pre Solicitation Notice - Global Plant Level Capacity Statistics
Solicitation # TAEC00002600021
The Department of Commerce’s Office of the Chief Information Officer, through the SSOPO division, is seeking proposals for a data service subscription to support the Enforcement and Compliance division’s Industry Monitoring & Analysis Unit. The requirement calls for comprehensive global plant-level steel production and capacity data, specifically targeting major steel-producing nations such as the United States, China, India, Vietnam, Indonesia, Thailand, the Philippines, France, and Germany, along with all other significant producers. The service must deliver detailed, verified information for each steel plant, including crude steel production volumes broken down by blast oxygen furnace or electric arc furnace, both design and actual capacity figures, employee counts, product types manufactured, plant equipment specifications, and current operating status. This granular dataset is essential for the unit to conduct timely, accurate analyses on large-scale steel-related enforcement and compliance matters. The contract is issued as a small business set-aside under NAICS code 561499 with a presolicitation notice published on August 4, 2026, and responses due by August 19, 2026. The point of contact for inquiries is Omar Mohamed, accessible via email at omohamed@doc.gov. The performance location is specified as the District of Columbia, with all data deliverables expected to support federal oversight activities conducted from Washington, DC. The scope is focused on enabling rapid, reliable access to authoritative plant-level steel industry metrics that directly inform policy, trade enforcement, and compliance decisions, requiring that the data provider maintains up-to-date, standardized, and globally comprehensive coverage of the world’s principal steel manufacturing facilities.
Department Of Commerce Sspo

POSTED

1 day ago

DEADLINE

in 14 days
View Details
NAICS: 561499
New
Federal
99--Notice Regarding Dept. of the Interior, IBC, AQD to close contracts.
Solicitation # DOIDFBO260076
The Department of the Interior, through its Interior Business Center Acquisition Services Directorate, is initiating the closeout of multiple contracts with expired performance periods, fully invoiced amounts, and zero remaining balances, in accordance with FAR 4.308. This action applies to 18 contracts issued under solicitation DOIDFBO260076, with performance periods ranging from as early as August 2020 to as late as July 2026, encompassing both Time and Materials and Firm Fixed Price contract types, as well as one Fixed Price with Economic Adjustment. The notice serves as a ten-business-day advance warning to vendors, after which unilateral contract closeout will proceed unless a vendor requests a bilateral closeout modification or provides justification to halt the process. The contracting office is located in Herndon, Virginia, and all correspondence must be directed to the designated point of contact, Aimee Carlton, at aimee_carlton@ibc.doi.gov, with responses due by August 17, 2026. Contract values vary significantly, with total obligated amounts summing to approximately $169.7 million and ceiling values reaching up to $215.1 million, including a contract with a $5 million ceiling but zero current obligation. While the contracts are fully performed and financially settled, no details regarding specific deliveries, inspection protocols, packaging requirements, or representational certifications are available in the posted documentation. The procurement was administered under NAICS code 561499, and while contract award numbers and dates are listed, there is no indication of subscontracting plans, COR/COTR assignments, payment offices, invoicing systems, or technical statements of work. The closeout process is purely administrative and does not involve ongoing performance or evaluation criteria.
Ibc Acq Svcs Directorate (00004)

POSTED

2 days ago

DEADLINE

in 12 days
View Details

More opportunities from Department Of State → US Embassy Riga

Same awarding agency