Brighton Centre Ticketing system 2027

Brighton and Hove City Council is seeking a concessionaire to provide a fully managed hosted ticketing solution for the Brighton Centre. The selected provider will be responsible for the implementation and ongoing support of a hosted ticketing platform, onsite box office systems, access control, ticket scanning technology, CRM and marketing services, and financial reporting. The contract also encompasses the provision of all necessary hardware and software to ensure a seamless operational experience. The solution must be capable of supporting approximately 225,000 ticket sales annually for a diverse range of live entertainment, conferences, and events. The primary objectives are to maximize ticket sales, enhance customer engagement, and improve operational efficiency and commercial income for the Council. Interested parties must submit their responses by October 12, 2026.