Building Management System Maintenance, Repairs, and Services

The County of San Mateo, through its Public Works Facilities Services division, is soliciting proposals under solicitation number 2027-RFP-00133 for comprehensive maintenance, repair, and service of Building Management Systems (BMS). The contract aims to ensure the reliability and efficiency of BMS across various facilities, including the Maple Street Correction Facility, the Regional Operations Center, and County Office Buildings 1 through 3 in Redwood City. The selected vendor will be responsible for diagnosing and repairing hardware and software faults using OEM or equivalent parts, implementing system upgrades, providing 24/7 technical support, and delivering service reports within 48 hours of completion. The agreement is intended for a term of up to five years and may be structured as an indefinite quantity or requirements agreement. Qualified bidders must demonstrate specific technical expertise, including certification in Tridium Niagara BMS and the maintenance of an active C-10/C-20 license. Additionally, proposers must be registered with the System for Award Management (SAM) and the Department of Industrial Relations (DIR). The contract requires strict adherence to industry standards such as ASHRAE, ISO, and ANSI, as well as compliance with HIPAA for protected health information and Section 504 of the Rehabilitation Act. Proposals must be submitted electronically via the OpenGov portal by October 30, 2026. Award selection will be based on an evaluation by a committee of experts, with a focus on minimum qualifications and technical proposals, and labor rates must reflect prevailing wage requirements.