Eaton Uninterrupted Power Supply Preventative and Demand Maintenance Services for Peel Regional Police for 5 years

The Region of Peel is soliciting bids for a five-year contract to provide preventative and demand maintenance services for Eaton Uninterrupted Power Supply (UPS) systems supporting critical police operations. The scope of work covers multiple locations, including the Peel Regional Police HQ, various divisions, the EVK facility, and the Materials Management Center. The selected vendor must provide factory-trained and certified technicians with access to the proprietary Eaton XCP software tool. Service requirements include 24/7/365 emergency availability, with a four-hour response time for emergency calls and a 24-hour response time for regular service calls. To qualify, bidders must provide a confirmation letter from Eaton (OEM) and demonstrate that at least two employees hold Eaton Technician Certifications. Evaluation will consider the bidder's past completion history, litigation and claims record, and customer responsiveness, with a prioritization of Canadian and non-U.S. goods and services. All personnel attending police facilities unescorted must undergo a security background examination and obtain identification badges, with clearance forms due within 10 days of the award. The contract is governed by the laws of Ontario and is issued in accordance with CETA and CFTA trade agreements. Payment will be made via Electronic Funds Transfer (EFT), and the agency allows a markup of up to 10 percent on procured materials and parts. Bidders are required to submit their proposals through the online bidding system by the November 12, 2026, deadline, including mandatory certifications and a history of at least two relevant projects from the past five years.