Call Tracking & Analytics Platform Support
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AI Contract Overview
The contract requires the implementation and ongoing maintenance of call tracking systems and analytics platforms designed to monitor lead sources with a strict requirement of 99% uptime. The provider must ensure continuous functionality of the systems to accurately capture, track, and analyze inbound leads, delivering detailed reporting on lead quality and conversion metrics to support performance evaluation and optimization. The solution must be robust enough to handle high-volume data flows and provide actionable insights for marketing and sales teams across all integrated channels. This is a subcontract under a Small Business Set Aside designation, specifically targeted toward small businesses, with the North American Industry Classification System code 541921 indicating it falls under Other Scientific and Technical Consulting Services. The opportunity was posted by the Department of Defense through the W7M1 Uspfo Activity Dc Arng office, with a response deadline of August 12, 2026. Performance is expected to align with federal standards for reliability and data integrity, though specific geographic performance location details are not provided. The contract emphasizes operational continuity and analytical precision, making technical expertise in call tracking infrastructure and data analytics critical for successful bid submission.
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NAICS
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DC, USASet-Aside
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