CDR Software Licensing and Subscription Management

The contract covers the procurement and management of commercial off-the-shelf Call Detail Recording software licenses for Cisco Unified Communications Manager, with a three-year subscription period spanning multiple Indian Health Service facilities. This effort is structured as a subcontract under a Total Small Business Set-Aside designation, ensuring eligibility and participation exclusively by small businesses as defined by the SBA. The North American Industry Classification System code 511210 indicates the scope aligns with software publishing activities, specifically targeting CDR solutions that record and manage telecommunication call data for the IHS network. Performance of the contract is required at a location with a zip code of 73114, though the exact city and state are unspecified, and the work may involve coordination across various IHS sites. The solicitation was posted on June 25, 2026, with a firm response deadline of July 3, 2026, at 8:30 PM Eastern Time. The contracting activity falls under the Department of Health and Human Services, with the Indian Health Service as the overseeing agency. While detailed point of contact information is not provided, interested parties must submit proposals through the designated SAM.gov portal referenced in the posting. The contract emphasizes ongoing subscription management, indicating a long-term operational commitment to maintaining, updating, and supporting the CDR software platform over its full three-year term, ensuring continuous functionality and compliance across all participating facilities.