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City of Calgary - Request for Proposal - 25-1683 - Tax Systems Modernization

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AB-2026-05898International

Response Deadline09/15/2026, 10:00:59 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The City of Calgary is soliciting proposals for a Tax Systems Modernization project to replace and consolidate the PTWEB and BTOOLS platforms into a single integrated or connected system. The selected solution, which can be cloud-hosted or on-premises, must manage residential, non-residential, and business taxes while supporting various tax subclasses to improve billing accuracy and operational efficiency. Key requirements include the ability to handle multiple payment methods, such as the Tax Installment Payment Plan, and seamless integration with the City's customer portal and Computer-Assisted Mass Appraisal system. The primary goals of this initiative are to streamline billing processes, ensure audit compliance, and enhance reporting and forecasting capabilities. Interested vendors must submit their proposals by September 15, 2026, under solicitation number AB-2026-05898. The project will be performed in Calgary, Alberta, and is managed by the City of Calgary's procurement department.

General Info

City of Calgary seeks proposals for tax systems modernization by September 15, 2026.

Agency

City of CalgaryView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Calgary, AB, CAN

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseSolicitation

PostedAug 24

Solicitation

Response DeadlineSep 15

Submission deadline

Response Deadline

09/15/2026, 10:00:59 PM UTCin 22 days

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Organization & Contact Information

AgencyCity of Calgary

Contacts1 person available

OfficeN/A

Organization / Agency

City of Calgary

View Agency Profile

Office AddressN/A

Contacts

Cory LarkinBuyer

contact@example.gov

+1 (555) 000-0000

Full Description

The City of Calgary is seeking proposals from qualified vendors to implement a tax billing solution that consolidates the functionalities of two existing platforms- PTWEB and BTOOLS-into either a single integrated system or two separate but connected systems. The City is open to both on-premises and cloud-hosted solutions, with the final decision based on factors such as security, scalability, and integration capabilities. The proposed solution must support the analysis and management of property taxes (residential and non-residential), business taxes, and various other tax classes including subclasses to enhance operational efficiency and billing accuracy. The system must also support multiple payment options, including the City's Tax Installment Payment Plan (TIPP), as well as additional customer-focused payment methods to improve flexibility and convenience. The primary objective of this initiative is to streamline tax billing processes, ensure compliance with tax levies and audit requirements, improve reporting and forecasting capabilities and enhance operational effectiveness. The selected solution must seamlessly integrate with the City’s property assessment software, a Computer-Assisted Mass Appraisal (CAMA) system, as well as the customer portal to provide a comprehensive and user-friendly experience.