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City of Calgary - RFI 26-067 Interactive Voice Response (IVR) System for Bus and Light Rail Transit (LRT) Service

Active

AB-2026-05610International

Response Deadline10/02/2026, 10:00:59 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The City of Calgary is issuing Request for Information RFI 26-067 to identify available Interactive Voice Response solutions for its bus and Light Rail Transit operations. The primary goal of this solicitation is to gather marketplace data to validate business requirements, explore current technologies, and evaluate integration and implementation strategies to inform a future procurement process. Interested parties must submit their responses by October 2, 2026. This initiative is managed by the City of Calgary and is focused on improving automated customer information services within the Alberta region. Primary inquiries regarding this solicitation should be directed to the buyer, Vikas Sharma.

General Info

City of Calgary RFI 26-067 seeks Interactive Voice Response solutions by October 2, 2026.

Agency

City of CalgaryView Agency

NAICS

561421 - Telephone Answering ServicesView NAICS

Place of Performance

AB, CAN

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

1 update

PhaseSolicitation

PostedAug 7

Solicitation

Deadline changedSep 18

Response deadline changed from Sep 2, 2026 to Oct 2, 2026.

Response DeadlineOct 2

Submission deadline

Response Deadline

10/02/2026, 10:00:59 PM UTCin 10 days

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Organization & Contact Information

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AgencyCity of Calgary

Contacts1 person available

OfficeN/A

Organization / Agency

City of Calgary

View Agency Profile

Office AddressN/A

Contacts

Vikas SharmaBuyer

contact@example.gov

+1 (555) 000-0000

Full Description

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Calgary Transit is seeking information from the marketplace regarding available Interactive Voice Response (IVR) solutions that provide automated customer information services for bus and Light Rail Transit (LRT) operations. The information collected through this Request for Information (RFI) will assist The City in validating business requirements, understanding available technologies, assessing integration and implementation considerations, evaluating industry best practices, and developing a future procurement strategy.

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