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Clinical Counseling and Crisis Intervention Subcontractor

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International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for the Ministry of Forests in the Province of British Columbia involves the provision of professional mental health support, clinical counseling, and crisis intervention services. The selected subcontractor will support prime contractors on well-being projects by offering 24/7/365 toll-free telephone and SMS assistance, in-person crisis intervention, and critical incident debriefings. To ensure a high standard of care, all personnel must be certified as Registered Clinical Counsellors, Registered Psychologists, or Registered Social Workers. The scope of work includes the delivery of comprehensive clinical support services and the submission of monthly utilization statistics. Interested parties should note that the response deadline for this opportunity is November 17, 2026. The contract falls under NAICS code 621330, focusing on specialized clinical mental health services to support the well-being of personnel involved in Ministry of Forests projects.

General Info

Mental health and crisis services for BC Ministry of Forests, deadline November 17, 2026.

Documents

This scope was carved out of OT27WHQ0621.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

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Well-Being Support Line

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Organization & Contact Information

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AgencyProvince of British Columbia → Ministry of Forests
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs professional mental health support, crisis intervention, and clinical counseling for prime contractors on Ministry of Forests well-being projects. Provides 24/7/365 toll-free telephone and SMS support, in-person crisis intervention, and critical incident debriefings. Requires personnel certified as Registered Clinical Counsellors (RCC), Registered Psychologists, or Registered Social Workers. Delivers clinical support services and monthly utilization statistics.

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Well-Being Support Line
Solicitation # OT27WHQ0621
The Ministry of Forests for the Province of British Columbia is soliciting proposals for a Well-Being Support Line under solicitation number OT27WHQ0621. The selected contractor will provide 24/7/365 toll-free telephone and SMS/text services, with a requirement to submit annual reports by March 31 each year. The contract is structured as a General Service Agreement and includes two optional one-year extensions at the Province's discretion. To be eligible, proponents must be members in good standing with the Canadian Psychological Association, BC Association of Social Workers, or the BC Association of Clinical Counsellors. The project requires at least two key personnel who must be certified as registered clinical counsellors, psychologists, or social workers. Specific personnel requirements include at least one Chartered Mediator or equivalent, one individual with at least two years of recent organizational consulting experience, and one person holding a graduate-level degree in a relevant field such as industrial-organizational psychology or human resource management. The contractor must maintain ISO/IEC 27001 certification and adhere to Province IM/IT standards. Awarding will be based on meeting all mandatory criteria and achieving the highest overall ranking, with a tie-breaker based on desired capabilities. Proponents must provide proof of insurance, including 2 million dollars for comprehensive general liability, automotive liability, and professional errors and omissions, as well as 1 million dollars for computer security and privacy liability. Proposals must be submitted in English via BC Bid or email by the November 17, 2026, deadline.
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