Cloud Infrastructure & Hosting Support
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AI Contract Overview
The contract entails the provision of secure and scalable cloud hosting services for a digital assistant and its associated backend systems over a 12-month pilot period, with a focus on maintaining high uptime, optimal performance, and readiness for seamless integration with existing platforms. The provider must ensure robust infrastructure that supports continuous operation under varying loads, implements industry-standard security protocols, and enables rapid deployment of updates and enhancements throughout the pilot term. This subcontract, classified under NAICS code 518210, is issued by the Port of Seattle under its Customer Service division to support critical digital operations. The services are expected to be delivered remotely with no specified physical place of performance, and the work is designed to lay the foundation for future institutional use of cloud-based assistant technologies. The solicitation, posted on July 24, 2026, invites qualified vendors to submit proposals through a designated online portal, with no set-aside provisions applied, making it open to general competition.
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