Cloud Infrastructure & Platform Operations

The contract is for the ongoing operation, maintenance, and scaling of a secure, cloud-based digital platform designed for recreation permitting and transactions, with an absolute requirement of 99.9% uptime and 24/7 availability to ensure uninterrupted service for users nationwide. The work involves managing all aspects of the infrastructure and platform lifecycle, including performance optimization, security hardening, automated scaling, and continuous monitoring to meet mission-critical reliability standards. The platform supports critical federal recreation services and must be capable of handling high transaction volumes with robust data integrity and cybersecurity protections. This is a small business set-aside subcontract under NAICS code 518210, awarded by the Department of the Interior through Its Services FWS. The solicitation was posted on June 17, 2026, with a response deadline of July 8, 2026 at 9:00 PM. While specific locations for performance are not identified, operations are expected to be fully cloud-based and accessible across federal recreation sites. The contractor will be responsible for ensuring compliance with federal cyber and operational standards while delivering seamless user experiences for permit seekers and transaction systems.