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Cloud Operations & Tier 3 Technical Support

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract provides 24/7 operational support for cloud infrastructure, encompassing incident response, performance tuning, backup management, and disaster recovery execution to ensure continuous availability and resilience of critical systems. The scope is focused on Tier 3 technical support, requiring advanced troubleshooting, proactive monitoring, and rapid mitigation of complex issues across a dynamic cloud environment. Awarded as a subcontract under the Defense Logistics Agency, part of the Department of Defense, this agreement carries the NAICS code 541519 for other computer-related services and is scheduled for a posted date of July 15, 2026. Performance is expected to support defense infrastructure needs without geographic specification, emphasizing secure, round-the-clock operations to maintain mission readiness. The contract is referenced through the DIBBS system under award number HC105023D0005 and delivery order SP470125F0006.

General Info

24/7 cloud support for DOD infrastructure with Tier 3 incident response, backup, and disaster recovery under DIBBS award HC105023D0005.

Agency

Department Of Defense → Defense Logistics AgencyView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of SP470125F0006.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

DATA PROCESSING, HOSTING AND RELATED SVCS

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Timeline

PostedJul 15

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Logistics Agency

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → Defense Logistics Agency

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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24/7 operational support for cloud infrastructure, including incident response, performance tuning, backup, and disaster recovery execution.

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