This Subcontract opportunity from Florida was posted on February 8, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Contact Center Telephony Integration

Closed

State & Local

Submission Closed03/20/2024, 08:00:00 PM EDT

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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Alabama State Department of Education, LEA Accounting & Reporting

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DEADLINE

eGap-ILPSA Maint & Support -Lea Accounting-EMS LINQ, LLC

Solicitation # SRC0000037572

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DEADLINE

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Technology Acquisition Center Nj (36C10B)

POSTED

1 day ago

DEADLINE

in 6 days

AI Contract Overview

The University of Florida is seeking a subcontractor for a Contact Center Telephony Integration project to establish a robust infrastructure for a 550-agent operation. The scope of work includes the implementation of Automatic Call Distribution, Interactive Voice Response, and call recording capabilities, alongside essential CRM integration and strict adherence to PCI DSS compliance standards. This opportunity was posted on February 8, 2024, with a response deadline of March 21, 2024. The project falls under NAICS code 518210 and is managed through the Florida state procurement system.