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CRM Integration with Ticketing and POS Systems

Active

State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract requires the development of APIs and middleware to enable seamless real-time data synchronization between a CRM system and existing ticketing, point-of-sale, lodging, and e-commerce platforms. The goal is to unify customer data across these systems to support personalized marketing initiatives, ensuring consistent and timely information flow for improved customer engagement and operational efficiency. The integration must handle high-volume transactions and maintain data integrity across multiple concurrent sources. This subcontract is issued by the New York State Olympic Regional Development Authority under NAICS code 541511 for information technology services, with performance expected in Essex, Ulster, and Warren counties in New York. The solicitation was posted on November 4, 2025, and while specific award details or set-aside provisions are not provided, the scope emphasizes technical implementation, system interoperability, and alignment with the agency’s digital modernization efforts in guest-facing services.

General Info

Develop APIs and middleware for real-time CRM integration with ticketing, POS, lodging, and e-commerce platforms in New York counties.

Agency

New York → NYS Olympic Regional Development Authority

NAICS

541511 - Custom Computer Programming Services

Place of Performance

Essex, Ulster, Warren, NY, USA

Set-Aside

NONE

Documents

This scope was carved out of TBD.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

NYS ORDA Sports Presentation RFQ

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedNov 4

subcontract

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Organization & Contact Information

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AgencyNew York → NYS Olympic Regional Development Authority

ContactsNo contacts available

OfficeN/A

Organization / AgencyNew York → NYS Olympic Regional Development Authority

Office AddressN/A

ContactsNo contact information available

Full Description

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Develop APIs and middleware to integrate CRM with existing ticketing, POS, lodging, and e-commerce platforms for real-time data sync and personalized marketing.

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