Cloud Infrastructure and Hosting Services

The contract entails providing and managing a secure, scalable cloud infrastructure to host a CRM platform capable of handling over one million records with guaranteed high availability, robust disaster recovery capabilities, and consistent performance under demanding loads. The services must ensure continuous operational integrity, data protection, and responsive system behavior to support critical business functions without disruption. The infrastructure must be engineered for elasticity to accommodate future growth and maintain compliance with enterprise standards for security and reliability. This subcontract is issued under NAICS code 518210 and is associated with the New York State Olympic Regional Development Authority, with performance obligations centered in Essex, Ulster, and Warren counties. The procurement was posted on November 4, 2025, and is structured as a subcontract, indicating it supports a larger contractual arrangement. While specific point of contact details are not provided, the work is tied to state-level operations requiring stringent service level commitments to ensure uninterrupted CRM access for essential programs and user communities.