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This Combined Synopsis/Solicitation opportunity from Department Of Defense was posted on August 24, 2009. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

CRM SERVICE

Closed
HQ002892338603Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210
New
Federal
RFI - FEMA - Supply Chain Management System (SCMS)
Solicitation # 70FA3127I00000001
The Department of Homeland Security, through FEMA's Logistics Management Directorate, is conducting market research via a Request for Information to identify cloud-based Software-as-a-Service solutions for the transition, implementation, operation, maintenance, and modernization of the Supply Chain Management System. The system is designed to support disaster logistics operations, including warehouse and transportation operations, inventory management, in-transit visibility, point-of-distribution support, and financial reconciliation. The scope encompasses recurring SaaS licensing, cybersecurity and system authorization support, and optional surge capacity to handle disaster-response requirements. Technical requirements include FedRAMP High certification, compliance with DHS Enterprise Architecture, and adherence to Section 508 accessibility standards. The anticipated period of performance consists of one 12-month base period with four 12-month option periods. While most work will be performed at the contractor's site, some activities may occur at FEMA Headquarters in Washington, D.C., or facilities in Virginia. This RFI is for planning purposes and is not a formal solicitation; however, interested parties must submit a narrative response, a Vendor Streamlined Profile Matrix, and a Targeted Market Research Questionnaire by January 4, 2027. Respondents are required to provide a non-binding Rough Order of Magnitude cost estimate and disclose any potential organizational conflicts of interest. All submissions must be unclassified and follow specific formatting and submission guidelines via email.
Information Technology Development And Sustainment

POSTED

about 20 hours ago

DEADLINE

in 2 months

General Info

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

DMA PUBLIC WEB 601 NORTH FAIRFAX STREET, ALEXANDRIA, VA, 22314, USA

Set-Aside

NONE

Documents

2

Sole+Source+J-A.doc

DOC

SOW+-+CRM+SERVICE.doc

DOC

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Timeline

PhaseClosed
Posted

Combined Synopsis

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Dma Riverside
Contacts2 people available
OfficeRIVERSIDE, CA, 92518, USA
Office AddressRIVERSIDE, CA, 92518, USA
Contacts
Leila S. MillerCONTRACT SPECIALIST
KAREN NEWLANDERContracting Officer

Full Description

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This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; a written solicitation will not be issued. Solicitation/synopsis reference number HQ002892338603 is being issued as a Request for Quotations (RFQ) and incorporates the following with the word - quoter substituted for - offeror. Provisions and clauses are those in effect through Federal Acquisition Circular 2005-33 effective 15 Jul 2009 and DFARS Change Notice 20090715. (1) FAR 52.212-1 (Instructions to Offerors - Commercial Items) (APR 2008): (a) Re para (a): NAICS 518210; small business size standard is $25 million. (b) Note that Para (k) requires offeror to be registered with the Central Contractor Registration (CCR) database at time order is issued and throughout performance. (2) FAR 52.212-2 (Evaluation - Commercial Items) (JAN 1999) with the following insertion in para (a) - lowest priced technically acceptable offer with acceptable past performance. (3) QUOTE MUST BE RECEIVED NOT LATER THAN 1:00 PM PACIFIC TIME 3 SEP 2009 IN ORDER TO BE CONSIDERED. Quotes may be emailed to contact@example.gov or sent via fax to +1 (555) 000-0000. Due to technical issues email and fax may not result in your quote arriving before the cut-off time, please allow extra time if you're sending your quote via electronic means. (4) Quotations must include completed copy of provision at FAR 52.212-3 (Offeror Representations and Certifications - Commercial Items) (JUN 2009) with Alt 1 (APR 2002) or indication that Reps and Certs are in ORCA. CLIN 0001 QTY: 1 EACH Unit Price: Total Amount: MFR: Right Now Technologies Description: THE CONTRACTOR SHALL PROVIDE A SAAS (SOFTWARE AS A SOLUTION) CRM SERVICE THAT MUST INTEGRATE WITH THE DMA/PW CONTENT MANAGEMENT SYSTEM, YEARLY SUBSCRIPTION LICENSE FOR ENTERPRISE, PORTAL SESSION LICENSES, GOVERNMENT HOSTING AND SUPPORT IN ACCORDANCE WITH ATTACHED STATEMENT OF WORK. PERIOD OF PERFORMANCE: 30 SEP 2009 TO 29 SEP 2010. Requirement requested herein is unique to the manufacturer. No substitutions will be accepted. See attached Sole Source/Brand Name J-A. The Government will consider quotes only from - authorized resellers of equipment manufacturer. GSA or OPEN MARKET prices will be considered. The contractor must bid on ALL items and must be quoted FOB destination. It is the responsibility of all interested offerors to review this site frequently for any updates/amendments that may occur during the solicitation process. The response date cited above does not obligate the Government to award a contract nor does it obligate the Government to pay for any quote preparation costs. The Government reserves the right to cancel this procurement/solicitation either before or after the solicitation closing date, with no obligation to the offeror by the Government. All prospective contractors must be registered in the Central Contractor Registration (CCR) in order to be eligible for contract award. For registration, go to www.ccr.gov and follow the instructions. The Government will issue a contract to the responsible offeror, with acceptable past performance, submitting the lowest priced technically acceptable quote. This contract will include the following referenced clauses which may be accessed electronically at www.arnet.gov: FAR 52.204-9 (Personal Identity Verification of Contractor Personnel (SEP 2007) FAR 52.212-4 (Contract Terms and Conditions-Commercial Items) (MAR 2009) FAR 52.212-5 (Contract Terms and Conditions Required to Implement Statues or Executive Orders-Commercial Items) (MAY 2009) FAR 52.219-8 (Utilization of Small Business Concerns and Small Disadvantage Business Concerns) (MAY 2004) FAR 52.232-33 (Payment by Electronic Funds-Central Contractor Registration) (OCT 2003) DFARS 252.204-7004, Alt A (Required Central Contractor Registration (CCR) (SEP 2007) DFARS 252.232-7003 (Electronic Submission of Payment Request) (MAR 2008) DFARS 252.246-7000 (Material Inspection and Receiving Report) (MAR 2008) Additional FAR and DFARS clauses required by the regulations will be included. Local DMC clauses, 52.0100-4028 (Contract Contact Information)(DMC) (JUN 2005) and 52.0100-4094 (Marking Instructions for All Items to Include Drop Ship and Direct Shipment) (JUN 2006), will be included.

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