Storefront e-procurement portal solution

Request for Information: Storefront e- procurement portal solution Solicitation Number: TBD Agency: Department of Homeland Security Office: Customs and Border Protection Location: TBD Solicitation Number: TBD Notice Type: Sources Sought Synopsis: This is a REQUEST FOR INFORMATION ONLY and not a solicitation. 1. CBP evaluates Information Technology (IT) equipment for compatibility with its existing enterprise architecture and maintains a list of this equipment within an approved buy list catalog. CBP seeks to utilize a hosted web-based - Storefront e- procurement portal solution for the purpose of streamlining the purchase of these pre-approved catalog of products. This solution shall incorporate security controls to allow authorized personnel to initiate purchase requisitions, allocate funds, and track order history and delivery status. The - Storefront e- procurement portal solution shall interface with CBPs existing SAP Financial System and Remedy Asset Management system. CBP seeks to utilize a solution that is commercially hosted. The proposed solution may be either commercially off the shelf software (COTS) package(s), a custom built solution or a combination of both. The required services of this solution shall be generally limited to use by CBP and other potential Department of Homeland Security employees. CBP envisions the Storefront e- procurement portal solution to meet the following requirements: a. The vendor shall develop and implement the solution according to applicable CBP IT system policy b. The vendor shall utilize industry recognized, project management methodologies in the performance of this task c. The system shall utilize a customer provided product catalog d. The system shall be tailored to allow the inclusion of customer provided content e. The system shall be a private and secure customer-specific web portal with specialized functionality. Specialized functionality may include: - Security - Workflow - Configuration/Interfaces - Document and Report Repository f. The system shall provide on demand order history and order status reporting functions g. The system shall interface with CBP financial management and asset management systems for the exchange of acquisition and asset related transactional data between systems. Existing CBP SAP acquisition functionality shall be leveraged for the procurement workflow. h. The solution shall provide shopping cart functionality i. The solution shall provide the ability to estimate shipping costs based on quantity of items, weight and delivery address and add the estimated cost to the order total j. The system shall support Microsoft Internet Explorer 8 web browser, at a minimum k. Data transmitted from the Storefront solution shall be in SOA compliant format l. Data transfers between the Storefront solution and CBP systems shall be encrypted m. The solution shall achieve 99.9% availability n. The solution shall support 250 concurrent users o. The solution shall authenticate and prevent access to unauthorized users RFI Information: US Customs and Border Protection (CBP) is interested in incorporating a commercially hosted Storefront e- procurement portal solution and industry practices that support this type of procurement. To accomplish this, CBP intends to make industry a partner in all facets of the acquisition process, specifically by providing existing market capabilities, strengths and weaknesses for the acquisition of this commodity. Responses to this RFI will allow CBP to incorporate industry input into the program. Note: RFI responses will NOT be shared with other industry suppliers and will solely be used as part of the contract planning process. Disclaimer: The following requested information to be provided is for planning purposes only and does not constitute a Request for Proposal (RFP) nor does it restrict the Government as to the ultimate acquisition approach. The government does not intend to award a contract on the basis of this RFI or to otherwise pay for the information solicited. Any contract that might be awarded based on information received or derived from this RFI will be the outcome of the competitive process. Please reference question number with each response as follows: 1. Company Name, Company Address, Point of Contact, Telephone Number, e-mail Address, and Size of your Organization (i.e. Large Business, Small Business) using FSC Code 423430 SIC Code 5045 as the basis for your response. 2. Capabilities of hosted Storefront e-Procurement Portal Solution: -Specifically: Time to implement from receipt of purchase order Experience in interfacing with back end SAP or other financial system Required format of product catalog General costs for hosted services 3. Current Support SLAs 4. Evidence of proven track record - 5. Available licensing options Structure of Responses: Contractors should respond to this RFI by e-mail (only) to contact@example.gov Limit response to a maximum of 20 pages. Contact Information The Point of Contact (POC) for this RFI is as follows: Zenobia Wilson Contract Specialist Customs and Border Protection, Information Technology Acquisition Division, 1331 Pennsylvannia Ave. NE Washington, DC, 20229, Phone +1 (555) 000-0000 Please also see the attached Statement of Objectives (SOO). Please submit electronic responses (via email) to the POC above no later than (CO will identify timeline) 12:00 noon EST, Any questions need to be sent via email to the contracting officer no later than 12:00 noon, EST on CO will identify timeline) in order to have enough time to get the question answered and posted prior to the closing date ( CO will identify timeline) Contracting Office Address: Customs and Border Protection, Information Technology Acquisition Division, 1331 Pennsylvannia Ave. NE Washington, DC, 20229 United States Place of Performance: Vendor's location Primary Point of Contact Zenobia Wilson Contract Specialist Customs and Border Protection, Information Technology Acquisition Division, 1331 Pennsylvannia Ave. NE Washington, DC, 20229, Phone +1 (555) 000-0000, FAX +1 (555) 000-0000