D--HQ MEDCOM, HP&S Tricare requires a highly secure facsimile (fax) service to send and receive fax documents between Military Treatment Facilities and their respective Managed Care Support Contractors.

This is a sources sought notice. The purpose of this synopsis is to gain knowledge of interest, capabilities, qualifications, and to ensure there is adequate competition among the potential pool of available contractors to compete and perform a Firm Fixed Price Contract (FFP). This notice does not constitute an Invitation for Bid (IFB) or Request for Proposal (RFP) and is not to be construed as a commitment by the Government. The Government does not intend to award a contract on the basis of this notice or otherwise pay for information solicited. The Mission Installation Contracting Command (MICC) Ft. Sam Houston is seeking potential sources capable of providing electronic facsimile services. The U. S. Army Medical Department (AMEDD) requires a highly secure, facsimile (fax) service to send and receive fax documents between Military Treatment Facilities (MTFs) and their respective Managed Care Support Contractors (MCSCs). The contractor shall provide a system that allows transmission of information from the MTFs using existing desktop computers and web-based internet capabilities. Information being transmitted and received will contain Personal Health Information (PHI); therefore, service must be in compliance with requirements set forth by the Health Insurance Portability Accountability Act (HIPAA). The contractor's system must be able to function across the Internet and military network, be simple to use and maintain, and require no Government System Administration support staff. There shall be multiple account capability to allow assignment of unique accounts to individual users. The proposed system must be functional a minimum of 12 hours per day, 365 days per year during the period 6:30 AM to 6:30 PM in the local time zone. Contractor technical support staff must be available to trouble-shoot system problems Monday-Friday during the period 7:30AM to 4:30PM in the local time zone. No on-site contractor staff is expected. The contractor shall process an estimated 280,000 pages of facsimiles per month. Interested firms should submit their business size, capabilities and experience in this area to Contract Specialist William Ford no later than August 15, 2009. Please submit via e-mail to the following address: contact@example.gov. Any questions, please call William Ford at +1 (555) 000-0000.