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Customer Identity and Access Management (CIAM) Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract requires expertise in Identity and Access Management using Okta, with a focus on daily administration, user lifecycle management, and complex troubleshooting within the Okta SaaS platform. The role involves configuring and customizing Okta settings to align with organizational security and operational requirements, as well as integrating new applications through SAML and OAuth protocols in collaboration with development teams. A key responsibility includes facilitating the migration of identity services from Okta to Microsoft Entra, requiring hands-on experience in connecting Okta as an external Identity Provider to Entra and executing end-to-end migration plans including data mapping and cutover activities. This work supports Customer Identity and Access Management (CIAM) under the Department of Homeland Security’s Immigration and Customs Enforcement, with the contract classified under NAICS code 541512 and designated for Women-Owned Small Business (WOSB) participation. Point of contact for inquiries is Jennifer Casden, with Samuel Thompson serving as the Small Business Specialist.

General Info

Okta IAM admin with Entra migration, SAML/OAuth integrations, CIAM for DHS ICE, WOSB contract.

Agency

Department of Homeland Security → Immigration And Customs EnforcementView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Not specified

Set-Aside

WOSB

Documents

(0)

No documents available

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Timeline

Posted

forecast

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Organization & Contact Information

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AgencyDepartment of Homeland Security → Immigration And Customs Enforcement
Contacts2 people available
OfficeN/A
Organization / Agency
Department of Homeland Security → Immigration And Customs Enforcement
View Agency Profile
Office AddressN/A
Contacts
Samuel ThompsonSmall Business Specialist/APFS Coordinator

Full Description

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Required Technical Experience & Responsibilities
Identity & Access Management (Okta) - Administration & Maintenance: Manage daily user lifecycle operations and perform complex troubleshooting within the Okta SaaS environment. - Environment Configuration: Configure, customize, and optimize Okta SaaS settings to meet organizational security and operational standards. - App Integration: Collaborate with development teams to configure, test, and integrate new applications into the Okta ecosystem. - Protocol Expertise: Demonstrate hands-on experience configuring and managing SAML and OAuth connections for secure application authentication.
- Identity Migration & Hybrid Environments - Entra/Okta Integration: Experience connecting Microsoft Entra (formerly Azure AD) to Okta to function as an external Identity Provider (IdP). - Migration Execution: Lead or support efforts to migrate identity services from Okta SaaS to Microsoft Entra, including planning, data mapping, and cutover execution.

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