Customer Identity and Access Management (CIAM) Support
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
This forecast for Customer Identity and Access Management (CIAM) Support is issued by Immigration and Customs Enforcement under the Department of Homeland Security. The opportunity is designated as a Woman Owned Small Business set-aside under NAICS code 541512. The primary objective is to provide specialized technical expertise in Identity and Access Management, specifically focusing on the administration, configuration, and optimization of the Okta SaaS environment. Key responsibilities include managing user lifecycle operations, integrating new applications using SAML and OAuth protocols, and collaborating with development teams to ensure security standards are met. A critical component of the scope involves managing hybrid environments, specifically connecting Microsoft Entra to Okta and leading the migration of identity services from Okta SaaS to Microsoft Entra, including all planning and execution phases.
General Info
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Organization & Contact Information
Full Description
Identity & Access Management (Okta) - Administration & Maintenance: Manage daily user lifecycle operations and perform complex troubleshooting within the Okta SaaS environment. - Environment Configuration: Configure, customize, and optimize Okta SaaS settings to meet organizational security and operational standards. - App Integration: Collaborate with development teams to configure, test, and integrate new applications into the Okta ecosystem. - Protocol Expertise: Demonstrate hands-on experience configuring and managing SAML and OAuth connections for secure application authentication.
- Identity Migration & Hybrid Environments - Entra/Okta Integration: Experience connecting Microsoft Entra (formerly Azure AD) to Okta to function as an external Identity Provider (IdP). - Migration Execution: Lead or support efforts to migrate identity services from Okta SaaS to Microsoft Entra, including planning, data mapping, and cutover execution.
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