This Subcontract opportunity from Maryland was posted on October 17, 2023. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Customer Service and Employee Support for Leave Requests

Closed

State & Local

Submission Closed02/06/2024, 07:00:00 PM EST

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 811211

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AI Contract Overview

The University of Maryland Global Campus is seeking a subcontractor to provide comprehensive customer service and employee support specifically for leave requests. The selected provider will be responsible for delivering direct assistance to employees and HR staff regarding FMLA eligibility, the management of required documentation, status updates, and the appeals process. To ensure accessibility, the contract requires the availability of multilingual support and extended service hours. This opportunity was posted on October 17, 2023, with a response deadline of February 7, 2024. The project falls under NAICS code 811211 and is managed through the state of Maryland. Interested parties can find further details and submission guidelines via the official Maryland eMMA portal.

General Info

UMGC seeks a subcontractor for multilingual employee leave and FMLA customer support services.

Agency

University of Maryland Global Campus

NAICS

811211 - Consumer Electronics Repair and Maintenance

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of 92076.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP# 92076 - FMLA Administration Services

AI Contract Breakdown

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No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedOct 17

subcontract

Response DeadlineFeb 6

Deadline has passed

Submission Closed

02/06/2024, 07:00:00 PM EST

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Organization & Contact Information

AgencyUniversity of Maryland Global Campus

ContactsNo contacts available

OfficeN/A

Organization / AgencyUniversity of Maryland Global Campus

Office AddressN/A

ContactsNo contact information available

Full Description

Provide direct customer support to employees and HR staff on FMLA eligibility, documentation, status updates, and appeals, including multilingual and extended-hour availability.